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 Bishorn V2 Release Notes


Bishorn V2 will bring new and exciting features between April 2021 and July 2021.

Within this new release, the mobile operator keeps improving, price refactoring is continuing with fix-price season tickets (incl. championship season tickets), our B2B distribution tool supports new use cases (visit passes as well as TIXnGO ticket in a first version) and new innovative widgets are being released, on top of lots of improvement to boost your productivity.

Keep your operators' tools up-to-date

With the start of the Bishorn V1 cycle, a new version of the SecuTix kit for your operators was made available. Please refer to How to install the SecuTix kit (Firefox and Device Manager) for instructions on how to install/upgrade your kit to make sure that you keep up with security and performance fixes.

The previous version (Gabelhorn V1, Q4 2019) will continue to work for now but we highly recommend that you plan upgrading to the new kit version in the coming months.

Deprecated version: Kit versions prior to Gabelhorn V1 (Q4 2019) are deprecated and not supported anymore. If you still use them, upgrade now.

Module

New and improved features


Online Sales

The one-click purchase widget for quick and simple sales of a product is coming.


Conditional tariff with quantity ratio

NEW V2.3 Conditional tariffs can now be configured with a specific quantity ratio with respect to the selected quantity of the parent tariff

Improvements

  • You can now assign tickets purchased via single-use codes using the Friends & Family feature of the ticketshop.
  • Packages can be made available on the lottery without making the content available individually.
  • We improved the UX of the lottery portal: it becomes possible to display a large number of packages (up to 1000) thanks to new filters that will help your customer find the right package: teams, venue as well as a pagination of the list.
  • NEW V2.3 Ticket holder information can be cleared upon putting on resale to ensure that any ticket taken back follow ticket holder rules (activated via a point of sales parameter).
  • NEW V2.3 Public remarks can be made visible in the file detail page of the ticket shop using a new point of sales parameter.


Onsite Sales

The new comer to our onsite sales interfaces, the Mobile Operator, continues to gain features, including to welcome your visit groups thanks to a calendar view of expected groups.


Mobile box-office : visit group calendar improved comments and remarks visibility

The group visit calendar view on the mobile operator will offer an improved visibility for all visits where remarks or comments have been made, making sure that the operator will see any key information about the group.

Other Improvements

  • The group visit calendar view on the mobile operator will offer an improved visibility for all visits where remarks or comments have been made, making sure that the operator will see any key information about the group.


Engagement

TED learns how to display Tours and multiple product families at once.


Charts for TED

TED, the executive dashboard, has had a small addition but with a big visual impact.

Mobile view editing for SAM's designer editor

Design your emails for both desktop and mobile at the same time by instantly visualizing the result and making adjustments without having to go to preview

Text editor upgrade for SAM's designer editor

NEW V2.3 The text editor used within SAM's designer editor has been upgraded.

Improvements

  • SAM: Custom fonts can be added the new modern HTML editor (requires a service)
  • UPCOMING SAM: URLs used in SAM templates are automatically whitelisted (no need anymore to explicitly add them in the point of sales)


Back-office

Grouping of fees for display and more are enabling more efficient ticketing operations than ever before.


Handle refund of multiple payments within a file

The refund batch is now able to refund on credit card multiple payments within a file

Take into account refunded single matches while refunding an entire championship season ticket

NEW V2.3 Take into account refunded single matches while refunding an entire championship season ticket

Using shared ticket printers connected to your network

The ticket printer doesn't need to be connected to your workstation anymore. You can directly use ticket printers connected to your network.

Other Improvements

  • Refund your customers on credit card even if they have used multiple payments (e.g. if they paid an order using a credit card and customer credit), thanks to the improved refund batch
  • Swiss customers can now print QR invoices instead of the old ESR/BVR slip
  • Segmentation rules for seat assignment can be overridden at physical configuration or performance/match level (requires a service).
  • NEW V2.3 Two new action kinds that allow setting up documents to print/send when printing or collecting tickets.
  • NEW V2.3 Questions with a length up to 1'000 characters may now be displayed on box office and ticket shop. To do so, simply add a public description to the question. This public description will be displayed on the box office and ticket shop instead of the question's name.
  • NEW V2.3 Options orders ("quotes") now allow to create options for the product family Open Products from the back-office.
  • NEW V2.3 Egypt is added to the list of countries supporting IBAN.
  • NEW V2.3 The marketplace barcode is upgraded to support up to 1'000 seasons. The change is backward compatible and will apply to new tickets without requiring any action on your side.
  • NEW V2.3 The lottery domains are now accessible via the Queries screen from the Institution context like for other domains. Learn more about accessing domains from queries


Open Platform

New widgets are coming: payment and one-click-purchase.


Keep up-to-date with our open platform APIs on platform.secutix.com

Improvements

  • NOVA: NVF-286, NVF-294, NVF-295, NVF-301
  • Through the Euterpe interface, topics and remarks for events will sent from SecuTix.




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