Allow internet users to request termination of season tickets or memberships in one click
Since the 1st of July 2022, businesses offering subscriptions to German consumers have to provide a specifically labeled button for their online retail channels that leads to a contact form through which consumers must be enabled to cancel existing subscriptions with the click of only one further button. Until now, this requirement could only be achieved by reassigning an existing link on the Ticket Shop to this task. A dedicated link has been implemented, thus simplifying the required set-up. Although this feature has been implemented to comply with a German law, it may be used by any other SecuTix customer.
A more flexible payment mode selection page
Thanks to this new feature, you will be able to configure the layout of the payment mode selection page from the SecuTix back-end, from instance by defining the grouping of payment methods, the order in which they are displayed, or some additional description.
Display cross-selling options as a separate page in the customer journey
WV2.12 S-360 comes with a new cross-selling display option that will focus on making sure your cross-sales are seen by your visitors. You will now be able to display your cross-sales proposition as an additional page in the purchase funnel.
Flexible Fixed Price Season card
A new type of season ticket called a fixed price season card, allows your customer to buy a card of X matches inside a championship (for example 5 matches for a 19 matches championship) and select the matches in a later step.
With this feature, an organization/operator gets more flexibility and an opportunity to configure multiple season tickets with different pricing and limited access rights to the matches.
Buyers on the other hand get access to potentially more affordable options and get the flexibility to attend the matches of their own choosing. Choosing the matches does not need to happen at the time of the purchase but can be done during the season.
Prevent converting tickets to print-at-home if purchased as m-ticket
Currently, when a ticket is delivered as mobile ticket, the end customer may reprint it as e-tickets. However, this operation invalidates the initial mobile ticket and this may disrupt the inflow of your visitors. A new flag allows you to prevent this reprint.
Prevent overlapping timeslot selections for visit pass tickets in packages
When offering visit pass tickets in the packages, some of the events might have overlapping timeslots. Users can accidentally select two or more same-time timeslots. This feature will trigger an alert pop-up window on the Ticket shop to alert the users before they continue to the 'Just Added' page and later check out.
Request explicit consent to use the Friends & Family feature
The Friends & Family feature allows the lead of a group to perform several actions on behalf of the members of the group, like ordering some tickets, paying reservations, etc. It also allows the group lead to see some information about the group members like emails, or previous orders. In order to increase protection of data privacy, an explicit consent has been implemented, preventing group leads from accessing some data of the group members.
