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Version 6
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Feature patch - Released in production the week 13.05.2020 LIVE
New features
Online Sales
- Season ticket cards can now be digitalized as print@home or mobile cards. Read more
- Open-choice packages with matches can now be offered online Read more
- In the customer account, internet users can see the remaining amount on his/her reusable vouchers. Read more
- In the register and login screen, internet users can now show or hide the password they are typing. Read more
- Automatic redirection based on access rights: Internet users can be redirected automatically to a different internet point of sales if they attempt to access an unauthorised sales channel. Read more
- Promoter web reporting improvements:
- To provide a more accurate insight on the final revenue, we have added two new measures: the potential revenue and the net revenue. Read more
- In the back-office, promoter operators can now get access to the orders and tickets concerning the products that the promoter is responsible for, enabling self-service support by promoters. Read more
Onsite sales
- At the box-office, operators can see the remaining amount of a reusable voucher by opening the voucher's ticket details screen. Read more
Back-office
- COVID HELP A new mass-cancellation batch function allows you to cancel in bulk open passes, visit passes and services, similarly to what exists already for events and competitions. Read more
- Feature deprecation: old visit products are now fully unsupported: screens to create and manage old visits have been completely removed, but you will continue to see the relevant information if opening old orders or looking into reporting. Visit passes are the supported alternative.
Reporting
- A new filter on sales period using relative dates (last n days/weeks/months), particularly useful for scheduled reports, is now available in product revenue and product revenue payment reports.
Bug fixes
Additional bug fixes
- [STX-98330] In the box office, when the number of tickets exceeds limitations, the quantity displayed in the error message is wrong
- [STX-98535] In the box office, when the cart screen is opened, a forbidden message is displayed
- [STX-98579] Some texts are not translated in french
[STX-98721] In the ticket shop, answers to questionnaire with more than 60 characters are not fully displayed
[STX-93454] The card number printed on an RFID card is different than the value found in SecuTix
[STX-97738] Incorrect handling of back end account update from lottery, when login already used
[STX-98339] The SEPA file does not use values configured for the organization
[STX-98352] Number of tickets added to the basket does not mach the number of clicks done by the operator
[STX-98355] In the report modification, some changes of default values reset the field "Operation Type" of the report definition
[STX-98392] An unauthorized update of a shipment address is not prevented if one of the shipment selected can be updated
[STX-98436] Ticket holder import batch shows inconsistent results
[STX-98476] In the box office seat map, filters are not correctly applied if all seats from a contingent have been sold
[STX-98580] In the producer space, it was not possible to generate the report for all events
[STX-98581] In the ticket shop, the credit balance amount cannot be used to pay cancellation insurance
[STX-98582] All credit notes created by the cancellation batch are not sent to SAP
[STX-98604] The parameter "group cancellation" in re-integration batch cannot be used due to an error
[STX-98605] Tickets injected in TIXnGO cannot be put to resale
[STX-98755] A technical error happens when printing the summary for the bank agreement
[STX-98778] In the physical configuration, the change of seat numbering have an unexpected result
[STX-98813] Product revenue report display wrong data in case of exchange and refund
[STX-98822] An error occurs when exporting contacts from SAM targets
[STX-98897] In the landing page of producer space, the calendar shows events one day before
[STX-98924] Financial information cannot be saved because of unwanted IBAN check in the back office
[STX-98929] OneTrust: SecuTix cookies are still set when the control cookie is not present at all
[STX-98939] The seat map have a different display of lines between physical and logical configurations
[STX-99000] In the contact configuration screen, the button "create internet account" sends the password generation email instead of the account creation email
[STX-99046] Producers cannot be found in the activity profile with their names
[STX-99074] Campaign email shipments are not completed successfully
[STX-99191] For boutique products, in addition to the product image, also the images dedicated for cross-selling products are displayed
