Feature patch - Released in production the 13.05.2020  

New features

Online Sales

  • Season ticket cards can now be digitalized as print@home or mobile cards. Read more
  • Open-choice packages with matches can now be offered online Read more
  • In the customer account, internet users can see the remaining amount on his/her reusable vouchers. Read more
  • In the register and login screen, internet users can now show or hide the password they are typing. Read more
  • Automatic redirection based on access rights: Internet users can be redirected automatically to a different internet point of sales if they attempt to access an unauthorised sales channel. Read more

Promoter Features

  • Promoter web reporting improvements:
    • To provide a more accurate insight on the final revenue, we have added two new measures: the potential revenue and the net revenue. Read more
  • In the back-office, promoter operators can now get access to the orders and tickets concerning the products that the promoter is responsible for, enabling self-service support by promoters. Read more

Onsite sales

  • At the box-office, operators can see the remaining amount of a reusable voucher by opening the voucher's ticket details screen. Read more

Back-office

  • COVID HELP A new mass-cancellation batch function allows you to cancel in bulk open passes, visit passes and services, similarly to what exists already for events and competitions. Read more

Reporting

  • A new filter on sales period using relative dates (last n days/weeks/months), particularly useful for scheduled reports, is now available in product revenue and product revenue payment reports.

Open Platform

  • NOVA Wrapper: NVF-265, NVF-266, NVF-273, NVF-275, NVF-277, NVF-279, NVF-280, NVF-281

Bug fixes

  • [STX-99180] The export to CSV function of the SAP interface cannot process more than 40000 invoices at the same time and cannot be used incrementally


  • [STX-98330] In the box office, when the number of tickets exceeds limitations, the quantity displayed in the error message is wrong
  • [STX-98535] In the box office, when the cart screen is opened, a forbidden message is displayed
  • [STX-98579] Some texts are not translated in french
  • [STX-98721] In the ticket shop, answers to questionnaire with more than 60 characters are not fully displayed

  • [STX-93454] The card number printed on an RFID card is different than the value found in SecuTix

  • [STX-97738] Incorrect handling of back end account update from lottery, when login already used

  • [STX-98339] The SEPA file does not use values configured for the organization

  • [STX-98352] Number of tickets added to the basket does not mach the number of clicks done by the operator

  • [STX-98355] In the report modification, some changes of default values reset the field "Operation Type" of the report definition

  • [STX-98392] An unauthorized update of a shipment address is not prevented if one of the shipment selected can be updated

  • [STX-98436] Ticket holder import batch shows inconsistent results

  • [STX-98476] In the box office seat map, filters are not correctly applied if all seats from a contingent have been sold

  • [STX-98580] In the producer space, it was not possible to generate the report for all events

  • [STX-98581] In the ticket shop, the credit balance amount cannot be used to pay cancellation insurance

  • [STX-98582] All credit notes created by the cancellation batch are not sent to SAP

  • [STX-98604] The parameter "group cancellation" in re-integration batch cannot be used due to an error

  • [STX-98605] Tickets injected in TIXnGO cannot be put to resale

  • [STX-98755] A technical error happens when printing the summary for the bank agreement

  • [STX-98778] In the physical configuration, the change of seat numbering have an unexpected result

  • [STX-98813] Product revenue report display wrong data in case of exchange and refund

  • [STX-98822] An error occurs when exporting contacts from SAM targets

  • [STX-98897] In the landing page of producer space, the calendar shows events one day before

  • [STX-98924] Financial information cannot be saved because of unwanted IBAN check in the back office

  • [STX-98929] OneTrust: SecuTix cookies are still set when the control cookie is not present at all

  • [STX-98939] The seat map have a different display of lines between physical and logical configurations

  • [STX-99000] In the contact configuration screen, the button "create internet account" sends the password generation email instead of the account creation email

  • [STX-99046] Producers cannot be found in the activity profile with their names

  • [STX-99074] Campaign email shipments are not completed successfully

  • [STX-99191] For boutique products, in addition to the product image, also the images dedicated for cross-selling products are displayed

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