Pre-requisite: create Competition
Aim: manage the matches you have created
Description:
Filters will give you the ability to display all the matches of the selected competition, or to restrict the display based on match dates, status or even topics / sub-topics. You can also set a filter based on the producer contact when used.
If no Competition is selected, then the screen will remain empty.
The following buttons perform actions at match level. It is possible to select several matches in some cases.
Run
| Run all
| Suspend
| Suspend all
| Cancel
| Close
| Close all
| Repair configurations
| Repair NN gauges
|
|---|---|---|---|---|---|---|---|---|
Activate the match so it can follow rules set in Sales Calendar and Activity Profile | Activate all the matches of the competitions so they can follow rules set in Sales Calendar and Activity Profile | Stop (temporarily) the following of the rules of Sales Calendar and Activity profile for the match. Used to perform a few changes while on sale | Stop (temporarily) the following of the rules of Sales Calendar and Activity profile for all the matches. Used to perform a few changes while on sale | Cancel the match (this does not perform any refund). | Close the match. (figures are locked, and it is no longer possible to perform actions like sales, exchange/cancellation, cancel reservation, duplicata or reprint) As Season Tickets often contain all the matches, closing one match will usually result in the unability to reprint the season ticket itself. | Close all the matches. (figures are locked, and it is no longer possible to perform actions like sales, exchange/cancellation, cancel reservation, duplicata or reprint) As Season Tickets often contain all the matches, closing one match will usually result in the unability to reprint the season ticket itself. | Recalculate the gauges of all the numbered area of the selected match. Useful when having discrepancies (seats that appear as available while already sold for example) | Recalculate the gauges of all the non numbered area of the selected match. Useful when having discrepancies (seats that appear as available while already sold for example) |
Unnumbered areas
| Select another rate table
| Modify price
| Fee
| Starting time
| Plan
| Change logical conf
| Planned quotas
| Change planned quotas
| Export to Excel
| |
|---|---|---|---|---|---|---|---|---|---|---|
Modify elements at match level. More details below at section Edit Multi-performances | Access the unnumbered area management screen to manage contingents and categories. There must be at least one unnumbered area in the logical configuration to access this menu. | Change the rate table associated to the selected match to apply another one. | Change the price set in your rate table at match level. This will automatically create a "child" rate table in which you will apply your modifications. | Modify the fees that apply for this match, at match level. (you may need to open the window in full screen) | Change the date, time and status (Final date) of a match. | Access the seatmap related to that particular match. | Allows you to change the logical configuration associated to a match or a set of match. More details below at section Change logical conf | This functionality is relevant to the case of sales conducted separately from seating, with quotas set independently of the seat map. This button allows you to adapt the planned quotas on the match selected below, to override those defined earlier in the logical configuration. | This functionality is relevant to the case of sales conducted separately from seating, with quotas set independently of the seat map. This button allows you to copy again the planned quotas, on the match selected below, from a different logical configuration. | Export the table with all the matches to an excel file |
1) Edit Multi-performances
Selecting one or several matches, this screen gives you the ability to modify elements that were set up during match creation. In the Parameter tab, you can there choose to apply specific Ticket Template or External Description for this/these match/es.
Note :
When you select several matches, elements that can be changed while they actually are different in the current situation appear with the field oranged.
Please also note that some fields can not be changed (or at least not from this screen)
) Plan
The seatmap screen can be used the same way as for Organisation | Venue | Logical Configurations.
This section explains the specificities of the Sales parameter plan.
Main menu
View
Save / Propagate
Filter
Search
Name, Area, Block, Row, file number
) Change logical conf
Changing logical configuration is possible only if the seats that are sold in the current logical configuration exists in the targeted new logical configuration. This existence is based on areaCode-blockCode-rowNumber-seatNumber.
So you need to make sure that your sold seats exist in the new configuration. Otherwise SecuTix will display an error message and the change will not occur.
Note that sold seat will keep their sales parameters, and not change categories nor contingent.
You will then be able just to select and add to the right the new configuration you want to apply for the selected match.
Return to logical configuration (sold sealts will not be affected) :
if not ticked, the change of logical configuration will only deal with the seats that are different (so just adding and/or removing the delta) between the 2 configurations.
if ticked, the change of logical configuration will apply the change of seat categories and contingent on all the seats that are not sold/reserved.
With copy of the planned quotas : in the case of post-seating,
if not ticked, planned quotas set in the current/initial logical configuration are kept in the new logical configuration.
if ticked, planned quotas defined in the new logical configuration will be applied
Add matching seat categories of the new logical configuration to all activity profiles : if your new logical configuration is using different seat categories than the initial one, those new seat categories will be added into all your activity profiles so the categories will be authorized on all sales channels.
Next Step: setup the other competitions and/or the related Season Tickets