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Feature patch - Released in production the week 13-17.07.2020  UPCOMING

New features

Online sales

  • No need to download anymore your ticket as PDF: your internet users can access the barcode straightaway on the screen or will receive it in the confirmation email. We believe that this new feature will improve the user experience that you will be providing to your visitors. Read more

Promoter features

  • Promoter self service improvements, to ensure privacy-compliant on-site operation and limit control on product presentation: Learn more
    • Promoter operators aren't allowed anymore to assign topics to products. Products will inherit from the topics assigned to the tour(s) they belong to. Other operators may still assign directly topics to products.
  • In the promoter dashboard, new filters by venue or city are available

  • In the promoter dashboard, open pass product family is now available

Back-office

  • If you are storing external references against orders through our public API or via reseller interfaces, you will now have the possibility to search by external reference in the files list screen.

Bug fixes

  • [STX-99689] Some cards printed with an Evolis device do not display the file number


  • [STX-96435] A payment is reflected in the wrong file due to a TPE error
  • [STX-97639] Printing receipts fails for sales when resuming reservations, but is working for direct sales
  • [STX-98608] The cultural contact is printed on the ticket instead of the beneficiary contact
  • [STX-98791] Printer feedback interface speed is too slow
  • [STX-99015] Payment terminal is unable to process multiple payment with two credit cards
  • [STX-99934] In the ticket shop, the available purchasable date range information for visit pass includes suspended timeslots
  • [STX-100043] 3D seat map is not displayed when buying package cross-sell with season ticket
  • [STX-100103] The country is in some cases missing in the post address normalization
  • [STX-100190] It is no longer possible to view the content of emails sent to contacts via the dedicated screen
  • [STX-100223] In some cases it is not possible to load sales context from box office
  • [STX-100262] The processing of some orders is blocked due to a timeout when contacting EFSTA
  • [STX-100264] A schedule of a refund batch cannot be saved due to a technical error
  • [STX-100280] Some options have been converted into sales despite the fact that there is not enough availability
  • [STX-100284] In the onsite support screen, trying to print a already printed ticket shows a wrong information message
  • [STX-100300] In the report creation screen, the default report name is in the wrong language
  • [STX-100310] Operators can resume reservations even when not having the necessary rights
  • [STX-100313] The export of anonymisation batch execution produces an empty file
  • [STX-100339] In the seat map, editing a seat block seat/row numbering is not dynamic
  • [STX-100388] In the ticket collection screen, the number of tickets are not coherent between screen sections
  • [STX-100439] In some cases the refund batch execution ends with an error
  • [STX-100451] Indicators are not working properly for several cases
  • [STX-100485] New seat map editor: cosmetics cannot be deselected after undo delete action
  • [STX-100499] A product is still showing on the ticket shop, even though it is already in the past
  • [STX-100537] In some cases, season ticket card is printed without having seat information
  • [STX-100563] Some tickets are missing in the sales export
  • [STX-100581] In the FNAC interface, the contingent export fails due to a special performance date mapping
  • [STX-100582] It is not possible to validate a template from the validation screen
  • [STX-100595] Some limitation configured on an advantage is not respected
  • [STX-100596] In the box office cart, the gift icon is shown for a contact who has no advantage linked
  • [STX-100633] It is not possible to edit rate tables for some visit pass
  • [STX-100637] The printer interface exports files twice with different information
  • [STX-100638] Remaining amount on a voucher is exceeded after reprinting it
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