Feature patch - Released in production the 15.07.2020  

New features

Online sales

  • No need to download anymore your ticket as PDF: your internet users can access the barcode straightaway on the screen or will receive it in the confirmation email. We believe that this new feature will improve the user experience that you will be providing to your visitors. Read more

Promoter features

  • Promoter self service improvements, to ensure privacy-compliant on-site operation and limit control on product presentation: Learn more
    • Promoter operators aren't allowed anymore to assign topics to products. Products will inherit from the topics assigned to the tour(s) they belong to. Other operators may still assign directly topics to products.

  • In the promoter dashboard, new filters by venue or city are available Read more

  • In the promoter dashboard, open pass product family is now available Read more

Back-office

  • If you are storing external references against orders through our public API or via reseller interfaces, you will now have the possibility to search by external reference in the files list screen.

Bug fixes

  • [STX-100577] SSO Salesforce Communities does not work as the requests are missing required information


  • [STX-100784] The external interface that allows to fetch the catalog raises an error when the catalog is empty
  • [STX-100829] A wrong message is displayed in accounting interface
  • [STX-100896] Some texts are not translated in french
  • [STX-98791] Printer feedback interface speed is too slow
  • [STX-99015] Payment terminal is unable to process multiple payment with two credit cards
  • [STX-99934] In the ticket shop, the available date range information for visit pass includes suspended timeslots
  • [STX-100043] The 3D seat map is not displayed when buying a package cross-sell with season ticket
  • [STX-100103] The country is missing in the post address normalization
  • [STX-100223] In some cases, it is not possible to load sales context from box office
  • [STX-100262] The processing of an order is blocked due to a timeout when contacting EFSTA
  • [STX-100264] A schedule of a refund batch cannot be saved due to a technical error
  • [STX-100300] In the report creation screen, the default report name is in the wrong language
  • [STX-100310] Operators can resume reservations when they do not have right to perform such action
  • [STX-100313] The export of anonymisation batch execution produces an empty file
  • [STX-100339] When editing a seat block in the seat map, seat/row numbering is not dynamically updated
  • [STX-100451] Indicators are not working properly in several specific cases
  • [STX-100485] Cosmetics cannot be deselected in the new seat map editor after undo delete action
  • [STX-100499] Products are still showing in the ticket shop, even though they are already in the past
  • [STX-100537] Season ticket cards are printed without seat information
  • [STX-100581] In the FNAC interface, the contingent export fails due to a special performance date mapping
  • [STX-100582] It is not possible to validate a template from the validation screen
  • [STX-100585] The link in "forgotten password" email does not work properly
  • [STX-100596] In the box office cart, the gift icon is shown for a contact that has no advantage linked
  • [STX-100638] Remaining amount of a voucher could be exceeded after reprinting it
  • [STX-100640] In the ticket shop, the date in visit descriptions is not accurate
  • [STX-100666] Seats are not updated after abandoning the reservation
  • [STX-100734] in the box office, the option of selecting the relay structure as a buyer contact is not active when using payments devices
  • [STX-100787] The on-site support screen requires to open a cash desk

  • [STX-100824] The limitation configured for membership products is not respected in some cases

  • [STX-100905] Some back office behaviors are confusing when limiting operator rights

  • [STX-100927] An error is raised when using the direct URL to buy tickets with partner advantage prices in the ticket shop

  • [STX-100938] in the ticket shop widget calendar, the day for a visit is shown as sold out only because the next time slot is sold out

  • [STX-101029] Report exports through interface fails with an error

  • [STX-100995] In the ticket shop, some specific packages cannot be added to the cart

  • [STX-101003] The processing of an order is blocked due to a huge amount of tickets

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