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File format for contacts

The generic file format is described in Generic file format (Extended). This documents describes all available import fields.

In general:

  • Field with empty data mean "I don't want to do anything with the field".
  • Field with data will be imported.

Global fields

Field codeField typeMandatoryDescription
INSTITText 15Yes

Institution code owning the data to be imported.

ORGANIZATIONText 15Yes

Organization owning the data to be imported.

A "*" indicates that all organizations of the given institution are concerned.

OPERATIONEnumYes

Operation to be executed

INSERT : insert the row as a new contact

UPDATE : update the contact. Can be used to link criterion to contact.

UPDATEACT: update the contact and reactivate it if needed.

DELETE: Application to all contacts.

  • Delete the contact address, communication mean
  • For authorization and criterion value. Only delete the value that specified in excel file.
  • The email will be empty and contact can't be login to ticketshop anymore.
  • This action is irreversible.

INVALIDATE: Applicable to contact which has no sales.

  • Just mark contact as invalid with reason: ACCOUNT_DELETED.
  • All other information are in tact (not removed).

ANONYMIZE: Applicable to all contacts (even if it has sales).

  • All contact information is deleted. Contact name is changed in to 'XXXXXXXX'.
  • Set contact as ACCOUNT_DELETED and remark contact with 'Contact anonymized'.
  • The contact's sales information are in tact (not removed).
  • This action is irreversible.

DROP : Should only be used for mis-import. Application to contact that imported and has no modified since then.

  • Drop the contact and all its information. The contact is not dropped if it is used in existing sales.
  • The contact row is removed from system forever.

Contact

Field codeField typeMandatoryDescription
CONTACT_NRText 20Yes if OPERATION is not INSERT

Contact number. If your contact numbers have leading zeros, they must also be given.

Note: The field CONTACT_NR is mandatory for all OPERATION that is not INSERT.

ROLEEnum Role of the contact when it is created. If the field is left empty, RELAY will be used when Individual and structure data are given. PUBLIC when only individual or structure data is given.
TITLEText 200 

Data will be imported if value is defined.

If value is empty, it will be interpolated from other field.

LETTER SALUTATIONText 200 
ADDRESS SALUTATIONText 200 
FUNCTIONText 1000  
REMARKText 2000  

Individual

Field codeField typeMandatoryDescription
FIRSTNAMEText 100 

First name of the individual

LASTNAMEText 100 Last name of the individual
BIRTHDATEDate Birth date
PREFERRED LANGUAGECode Filled with country code
PHOTO PATHText 2000  

Structure

Field codeField typeMandatoryDescription
STRUCTURE NAMEText 100 

Data will be truncate if length > 100.

ADDRESS NAME 1Text 38 Taken from structure name if not defined (first 38 characters)
ADDRESS NAME 2Text 38 Taken from structure name if not defined (next 38 characters).
STRUCTURE CODECode Must be predefined in system
COMMUNITY TYPECode Must be predefined in system
ADMIN NUMBERCode  
NB EMPLOYEESNumber  
WEBSITEText 2000  

Address

Field codeField typeMandatoryDescription
ADDRESS TYPEText 3 

M: Main address

S: Shipment address

B: Billing address

Ex: M or B or S or MB or MBS, etc...

Leave empty --> that address use for 3 types.

LINE 1Text 100 Anything. Customer responsible for correct data.




LINE 2Text 100 
LINE 3Text 100 
ZIPCODEText 10 
TOWNText 20 
TOWN COMPLEMENTText 20 
COUNTRYCode Country code (TBD: table mapping for referenced)

Communication mean

Field codeField typeMandatoryDescription
PHONE 1Text 13 

Landline phone number.

PHONE 2Text 13 

Landline phone number.

PHONE 3Text 13 

Landline phone number.

FAXText 10  
CELLPHONEText 13 Mobile phone

For fields above:

  • Put value '=' will remove the current value in system.
  • System doesn't do anything with blank data.
  • Following standard format and international format.
EMAIL 1Text 50 

Will be used as username for ticket shop login.

If email is already existed, the email is imported but can't be used to login.

The email validation are different from systems. It won't be imported if validation failed (standard email format will be ok, don't worry).

EMAIL 2Text 50  
EMAIL 3Text 50  

Authorization

Field codeField typeMandatoryDescription
CNIL_OBoolean 

TDB: mean?

PARTNERBoolean  
CNIL_TBoolean  
SMS_MMSBoolean  
LETTERBoolean  
PHONEBoolean  
EMAILBoolean  

Criterion

Field codeField typeMandatoryDescription
Crit1Text 1000 

Formula: CritCode=CritValue1|CritValue2|CritValue3

Special case: If we use CONFIG row which mean:

  • CONFIG contain CritCode.
  • Contact contain CritValue1|CritValue2|CritValue3.
...  
Crit50Text 1000 
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