Feature patch - Released in production the 22.03.2021
New features
Online sales
- Friends and family feature set is being extended to support transferring tickets after a purchase has been done. Your customer will have the possibility to assign/transfer tickets to their friends and family. Read more
- Mobile ticket owner and assignee of TIXnGO tickets are now displayed on the ticket shop (requires activation of the TIXnGO feedback interface)
- When purchasing tickets with Friends & Family for an advantage, contacts not eligible or having used the advantage already are now greyed out if the contact is not eligible or has used already the advantage.
Onsite sales
- A new calendar view of all the groups having booked or purchased a tour added on the mobile operator. Extending the use of the mobile operator to be able for guides to "digitally" welcome the groups coming and providing a great user experience for operators working on the tablet.
- On the mobile operator, the ticket list screen's layout has been fully reviewed for improved usability and includes a new view by product.
- On the mobile operator, it is now possible to control the inactivity timer appears when the order is getting closed to the expiry time via 3 theme values (config.activityTimer.fastMaxSeconds, config.activityTimer.endOrderMaxSeconds, config.activityTimer.alertThreshold - How to change those labels?)
- On the classic box-office, you can modify the amount of an external price component when making a sale. Read more
Back-office
- Define which product, performance, seat category, tariff are one sale on a given sales channel, in a specific timeframe, in a more flexible and easier way. Read more
- In addition to the default sorting by date for matches, you can now choose to sort matches by their match day (rank; particularly relevant in case of tournaments) on ticket shops, lottery portals, and for the Box office. Read more
- A new batch allows operators to import, for existing contacts, reservations or sales for single entries based on a CSV file, bringing great operational when you need to book seats in bulk for a specific list of customers. Read more
- Group external price components while displaying them on documents or Ticket Shop to control the presentation of fees to your customers. Read more
- The ticket template editor now allows defining which language should be used to display multilingual variables. Read more
Bug fixes
Additional bug fixes
- [STX-107280] The batch end date is not correctly displayed on lottery screens
- [STX-107348] Some document templates are not translated into German
- [STX-107391] Ticket shop: contact title label not translated with mode 'No edit'
- [STX-107658] Seat map creator is not displayed correctly after dragging out of the editor area
- [STX-107752] An English message is displayed in French ticket shop after reattributing seats
- [STX-106445] An error happens when ordering ticket and goods, and deliver goods to another contact
- [STX-106674] Report in sales channel B2P shows all performances even if we select a specific date
- [STX-106896] The payment notification batch does not work as expected
- [STX-106897] Mobile tickets injection is slow for shipments with significant number of tickets
- [STX-106954] It is not possible to save BIC numbers if the operator doesn't have access to the sales context
- [STX-106989] Datamart: a wrong value is returned for order numbers
- [STX-107154] Conditional tariff is not working as expected for lottery application
- [STX-107202] It is not possible to create a relay in the ticket shop with the same email as an individual
- [STX-107227] The ticket shop exchange message about charges is not clear enough for end-users
- [STX-107243] Online exchanged orders are stuck in progress when there are delivery overheads in order orders of the file
- [STX-107263] An error happens when generating the list of payments report
- [STX-107264] The standard documents change format unexpectedly
- [STX-107293] Changing the preferred language of a contact in the ticket shop does not trigger the change of the letter salutation
- [STX-107316] A technical error happens when executing the season duplication batch
- [STX-107373] The entrance data is not displayed correctly when a change to the seat map is done
- [STX-107380] TIXnGO synchronization batch ending in error without related explanation message
- [STX-107408] Shipments containing tickets and without linked contact address should be correctly processed by web-hook
- [STX-107422] The ticket shop should display the 'complete you account page' in case of a contact with a missing mandatory contact criterion
- [STX-107431] Translation of the word "season" to Spanish is not accurate in error messages
- [STX-107436] An error sporadically happens when trying to pay for reservations in the ticket shop
- [STX-107439] The seat map editor shows wrong seat information after switching the seat map
- [STX-107441] Log files are not shown for the Rewards4 interface
- [STX-107499] Some tickets are not correctly retrieved by the dedicated interface
- [STX-107519] The filling rate is wrongly calculated in sales report - product revenue
- [STX-107544] Wrong instalment amounts are computed after multiple payment attempts in box office
- [STX-107553] The image of the small public screen is displayed in the wrong window, with the wrong size
- [STX-107566] It is not possible to refund orders sold through Datasport interface
- [STX-107567] User email and payment method are no longer available in the checkout data layer
- [STX-107569] a wrong status of cash desks is shown in SecuTix
- [STX-107571] In some specific cases, it is not possible to correctly distribute tickets
- [STX-107638] View DWH_ONP_3_2_SALE_ASSISTED_WREF is not correctly calculating quantitites
- [STX-107664] An error happens when accessing lottery from some particular SSO
- [STX-107717] The execution of handshake export failed due to duplicate product codes
