Requirements
- The requester needs an account in SecuTix (they may not have it if they received the tickets from a transfer)
- Verify that the requester is the current owner of the tickets (in TIXnGO's console)
- You need an external payment method for exchanges → "Ticket transfer"
- You need an external payment method for refunds → "Refund to owner"
- It will be backed by an external money transfer, like an IBAN bank transfer
The different cases
- case 1: exchange of ticket for the buyer
- no payment method, pure exchange as for a SecuTix ticket
- case 2: refund to the buyer
- classic refund, with a supported payment method, as for a SecuTix ticket
- case 3: exchange for the owner (who is not the buyer)
- cancel the initial ticket with the "Ticket transfer" mode (the buyer does not get the money)
- sell the new ticket with the "Ticket transfer" mode to the owner
- case 4: refund to the owner (who is not the buyer)
- cancel the initial ticket with the "Refund to owner" mode (the buyer does not get the money)
- give back the money to the owner, for example with an IBAN bank transfer