Requirements

• The requester needs an account in SecuTix (they may not have it if they received the tickets from a transfer)
• Verify that the requester is the current owner of the tickets (in TIXnGO's console)
• You need an external payment method for exchanges → "Ticket transfer"
• You need an external payment method for refunds → "Refund to owner"
  • It will be backed by an external money transfer, like an IBAN bank transfer

The different cases

• case 1: exchange of ticket for the buyer
  • no payment method, pure exchange as for a SecuTix ticket
• case 2: refund to the buyer
  • classic refund, with a supported payment method, as for a SecuTix ticket
• case 3: exchange for the owner (who is not the buyer)
  • cancel the initial ticket with the "Ticket transfer" mode (the buyer does not get the money) 
  • sell the new ticket with the "Ticket transfer" mode to the owner
• case 4: refund to the owner (who is not the buyer)
  • cancel the initial ticket with the "Refund to owner" mode (the buyer does not get the money)
  • give back the money to the owner, for example with an IBAN bank transfer