Feature patch - Released in production the 06.05.2021  

New features

Online sales

  • Ticket holder information can be cleared upon putting on resale to ensure that any ticket taken back follow ticket holder rules (activated via a point of sales parameter).
  • Conditional tariffs can now be configured with a specific ratio with respect to the selected quantity for the parent tariff, e.g., 2 for 1. Read more
  • Public remarks can be made visible in the file detail page of the ticket shop using a new point of sales parameter.

Back-office

  • Questions with a length up to 1'000 characters may now be displayed on box office and ticket shop. To do so, simply add a public description to the question. This public description will be displayed on the box office and ticket shop instead of the question's name.
  • Previous refunds of single tickets inside a championship season ticket are now correctly taken into account during the refund or exchange of the entire season ticket. Read more
  • Options orders ("quotes") now allow to create options for the product family Open Products from the back-office.
  • Egypt is added to the list of countries supporting IBAN.
  • The marketplace barcode is upgraded to support up to 1'000 seasons. The change is backward compatible and will apply to new tickets without requiring any action on your side.
  • The lottery domains are now accessible via the Queries screen from the Institution context like for other domains. Learn more about accessing domains from queries

Bug fixes

  • [STX-109490] Seat category columns are shifted on screen option request / option setup 


  • [STX-108259] Cancelation of tickets in Skidata interface is performed twice each time
  • [STX-108388] Validated seats still have invalidation reasons
  • [STX-108584] Row name in seat block creator window does not update
  • [STX-108822] A dash "-" should not be allowed to be used in the access control module when creating gates
  • [STX-109044] Missing some Italian translations
  • [STX-109124] Some translation issues are observed in the point of sales configuration screen
  • [STX-109176] In TED Dashboards amounts are not limited to two decimals after comma
  • [STX-107800] Ticket printing status is displayed twice when allowing to select beneficiaries trough selector in ticket shop account
  • [STX-108354] The request creation button becomes incorrectly visible in the ticket shop when an order is in progress
  • [STX-108435] Batch of options and booking release is not working as expected
  • [STX-108559] In certain cases it is not possible to import orders due to a technical error
  • [STX-108579] Easy bulk import of sales and reservations is not always fully importing correctly
  • [STX-108616] It is not possible to reset password on some lottery SSO configurations
  • [STX-108658] It is not possible to copy events within the same season
  • [STX-108662] It is not possible to delete a not valid physical configuration if the blocks are linking to polygons
  • [STX-108722] Seat map shade should not take into account the dummy seats
  • [STX-108723] Execution date time is missing the timezone information
  • [STX-108754] A new ticket is generated when reprinting from personal account in the ticket shop
  • [STX-108820] Mobile operator does not show an error when the wrong password is set
  • [STX-108905] An error happens when selecting seats for a championship season ticket
  • [STX-109085] Dummy seats are not hidden in the public screen for large venues
  • [STX-109125] In the optimal seat selection snake algorithm, temperature color is not applying correctly
  • [STX-109127] External URL added to SAM whitelist redirection is not working as expected
  • [STX-109175] Chart in TED Dashboard is not showing the distinct products when no tour exists
  • [STX-109207] Conditional tariff is not working for lottery application
  • [STX-109391] An error happens when opening calendar from the sales module
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