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Feature patch - Released in production the week 02-06.11.2020  UPCOMING

New features

Onsite sales

  • You can now easily exchange and reprint a ticket on the mobile operator. Your sales agents are gaining more autonomy with more advanced features available on the mobile operator.
  • Shipment fee promotional codes can now also be used at the box-office. Read more

Back-office

  • A new type of price components, called external price components, allows you to define price components whose amount comes in addition to the catalog price and is presented separately to customers, giving your further flexibility in implementing multiple type of fees per ticket. Read more
  • The refund batch now supports the refund of purchased vouchers.
  • A new blocked account status allows to stop customers from logging in the internet portal and purchase new tickets to handle situations where you have legitimate reasons to proceed. Block accounts from logging in and purchasing tickets
  • Get a better overview of indicators for your contacts: you can now see in one glance the indicator level and values, for the main indicators shown at the top of the contact list.

Reporting

  • Access TED, the Executive Dashboard, with a super-user to display the entire catalogue of products. Read more

Bug fixes

  • Major bug fixes will be listed here the day before the delivery.


  • [STX-103567] Invoices are losing their format after reprinting
  • [STX-103975] The system is displaying all the advantage rates in some cases
  • [STX-104041] A discrepancy for quotas of non-numbered areas is observed between SecuTix and DataAnalytix
  • [STX-104219] The incorrect country code is sent to VISA Checkout
  • [STX-104252] Ticket list cannot be collapsed in "distribute your ticket" section of the ticket shop
  • [STX-102068] Some online payments are authorized by ATOS, but abandoned by SecuTix
  • [STX-102149] The T020 report cannot be generated
  • [STX-102416] An error happens when generating cultural history report
  • [STX-102772] Transfer button is missing in the ticket shop tickets list page in some cases
  • [STX-102855] It is possible to save an application in the lottery without the required disability proof
  • [STX-103126] It is not possible to add events to a fixed price season ticket after the purchase
  • [STX-103262] The shipment mode is missing when buying vouchers and goods at the same time
  • [STX-103358] It is not possible to export allotments via "synchronize allocations" function
  • [STX-103527] Memberships are not accepted by the Skidata access control
  • [STX-103570] Packages should not be visible in the resale platform
  • [STX-103605] Goods Items are not sorted by dimension's rank in the touch cart
  • [STX-103628] Some matches are on sale in the ticket shop even when their date is in the past
  • [STX-103630] Season ticket is displayed twice in account subscriptions list of the ticket shop
  • [STX-103687] Terms and Condition pop-up prevents tickets to be printed in Safari
  • [STX-103691] Chronological sorting from the global limits screen is not respected
  • [STX-103715] Sector creation is very slow
  • [STX-103725] Ogone returns an error when SecuTix calls it to refund a payment
  • [STX-103730] The emailing account creation email document is not displayed correctly
  • [STX-103754] Incorrect sorting of performances is observed for season tickets with all performances mandatory
  • [STX-103767] An error sporadically happens when performing an exchange or a refund
  • [STX-103828] Wrong figures are observed in the "cash desk closure" report
  • [STX-103839] Images of merchandising displayed in the ticket shop are sometimes blurry
  • [STX-103841] Firehose API for lottery does not work as expected
  • [STX-103860] It is possible to put ticket on resale from box office even when the operator's right is deactivated
  • [STX-103887] On-site support screen does not display large orders
  • [STX-103888] It should not be possible to select individual seats for large orders
  • [STX-103940] Unauthorized contacts can login to the Internet agency sale channel
  • [STX-103945] Ticket template pdf-a4-secutix2 does not display the new PurchaseContact fields
  • [STX-103953] It is not possible to export POS labels
  • [STX-103978] Shipment contact cannot be seen and printed on e-tickets in the ticket shop
  • [STX-104027] Row label drops out of the seat block when the customer modifies values in Dimension > Seat block creator
  • [STX-104038] It is not possible to send email campaigns due to technical error when fetching emails for a contact
  • [STX-104050] An error happens when downloading a passbook ticket and adding it to the Apple Wallet
  • [STX-104111] Items are sorted by item name instead of values when being purchased via cross-selling
  • [STX-104149] The change of rates within large orders fails with an error
  • [STX-104172] Large order opening in back office after creating tickets is too slow
  • [STX-104175] Some TPE display messages in the wrong language
  • [STX-104216] When selecting a block in the ticket shop mobile seat map, the selection reverts to the block selected in advance
  • [STX-104218] An error without text is displayed in mass printing screen
  • [STX-104238] Wrong message are displayed for visit and timeslot passes
  • [STX-104264] An error occurs when adding reserved tickets to the basket
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