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Feature patch - Released in production the week 12-16.10.2020  UPCOMING

New features

Online sales

  • You can offer a new type of promotions: the internet user can get free shipment fees, either by entering a single-usage code or a partner code, or automatically based on a contact indicator (e.g. members)
  • On their internet account, your customers can change autonomously the participants and the date and time for their visit and timeslot passes when their plans change.
  • In the My Tickets page, you can now force main applicant/purchaser to be the ticket holder for exactly one ticket per match, taking into account the order history (including packages and advantages).

Promoter features

  • Promoter self-service model: you can now create a single box office sales channel for all the promoters using your ticketing system, each promoter operator is now restricted to see only his own products.

Onsite sales

  • The mobile operator will now support several additional payment methods including cash payment, voucher and external payment method types.

Back-office

  • A new document flag allows you to display the name and VAT number of the producer or provider of the products (or price components if you are using price breakdown) mentioned in the document.
  • The Siret number will be now part of the duplicate detection algorithm for structure (French specific).
  • If you are sending postal mails to your customers, you are probably receiving some of those back to you because the customers does not leave at the specified postal address (NPAI in France). You can mark such contacts with a specific contact criteria to identify them. Thanks to this new feature, when a contact will update his postal address, the contact criteria will be automatically reset.

Bug fixes

  • The list of major bug fixes will be available soon.
  • German customers can now also use the numeric keypad to enter prices in the screen allowing to define the default value of price components and in the exchange rate screen.


  • [STX-102858] The wrong season ticket numbers are shown in the BI
  • [STX-101402] The EFSTA interface block the sales
  • [STX-101485] Conditional cross selling returns incorrect quantity when renewing season tickets with advantage price
  • [STX-101663] An error happens when cancelling a ticket on Skidata interface
  • [STX-102068] Some online payments are authorized by ATOS, but abandoned by SecuTix
  • [STX-102149] T020 report cannot be generated
  • [STX-102416] An error happens when generating cultural history reports
  • [STX-102528] It is not possible to add preferred seats to contacts
  • [STX-102585] Dispatch refund payment: a technical error happens when original cash desk is closed via accounting closure
  • [STX-102772] Transfer button is missing on the tickets list page of the ticket shop in some cases
  • [STX-102838] It should not be possible to add a private product on a hospitality room with frozen seats
  • [STX-102855] It is possible to save an application in the lottery without the disability proof
  • [STX-102868] A message is erroneously displayed after selecting seats, stating that the respect of the social distancing is not respected 
  • [STX-102982] In the seat map editor, the mouse cursor is not changing back to arrow after pressing ctrl
  • [STX-102983] Transfer of season ticket holders batch does not behave properly for reservations
  • [STX-103007] Order confirmation email templates have different information depending on the language
  • [STX-103010] Subscriptions menu in ticket shop shows canceled season tickets
  • [STX-103031] Slow seat selection is observed in logical configuration screen
  • [STX-103045] New seat map editor: rows display in seat block creator
  • [STX-103126] It is not possible to add events to a fixed price season ticket
  • [STX-103129] New seat map editor: seat details tooltip does not hide when hovering on another seat or starting dragging
  • [STX-103148] Global limits are not working as expected
  • [STX-103153] When changing shipment mode in non-printed tickets, ticket support does not change accordingly
  • [STX-103167] When flipping a seat map the numbers are mirrored
  • [STX-103199] It is not possible to deactivate PESEL number input for Poland in ticket distribution page
  • [STX-103244] Files are created with wrong tariff after sale-integration through an interface
  • [STX-103256] On-site support screen does not load for some particular contacts
  • [STX-103262] A shipment mode cannot be selected when buying vouchers and goods at the same time
  • [STX-103358] It is not possible to export allotments via "synchronize allocations" function
  • [STX-103380] Contact criterions are not displayed well in the ticket shop with Equilibrium theme
  • [STX-103394] When selecting a specific target in SAM's list, the system always displayed 2 values
  • [STX-103424] It is not possible to open the waiting account history
  • [STX-103434] Seat map editor: the popup ask to compute vicinity data is always shown even when already computed before
  • [STX-103455] Wrong numbers on are displayed in the web reporting dashboard (TED)
  • [STX-103496] An incorrect error message is displayed when creating activities
  • [STX-103504] In the ticket shop, the paid amount is incorrect when forcing the usage of credit notes
  • [STX-103527] Memberships are not recognized by the Skidata access control
  • [STX-103528] Container identifier is not exported correctly via a inter-institution interface for reprinted tickets
  • [STX-103529] HMTL questions are displayed wrongly on the immediate print screen of ticket distribution portal
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