Context
NEW V2.12 A first feature has been implemented in a previous release to improve the meta information linked to some Ticket Shop pages in order to improve the ranking in the Google Search results. However, after analysis, it seems more appropriate to let our customers some flexibility i the definition of the content of these meta tags. As a result, you can now define yourself the content of tags "title" and "og:title".
Solution
Batch process
- Take profit of the numerous additional filters allowing you to define precisely which reservations may be cancelled:
- You can select the document to be sent to the end customer. This document may be customised in the same way as other documents.
- The reminder batch (that sends reminders for bookings approaching the deadline but that doesn't cancel bookings) benefits from the same additional filters.
On-line process
- You can still manage options and reservation cancellations from the menu "Follow-up of options/reservations" in the sales management menu (organisation context).
- After you have selected the reservations to cancel, a pop-up will allow you to select the document to be sent to the end customer:
- The cancellation itself is now systematically performed in batch so that the behaviour is exactly the same in both batch and on-line process. You can follow the cancellation process by clicking on the link provided in the information message, as shown below (see green rectangle):
