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Why Direct Debit and typical use cases

  • Season tickets 
  • Memberships

Direct debit features overall principles

  • Pay a product with Bottomline
  • A mandate is create by the system in Bottomline with a Payment Plan
  • From there the order is paid in SecuTix and the ticket can be printed
  • The installment management, reminder and so on are directly done for the Bottomline solution.

Pay with Direct Debit on Back office

  1. Add a product that can be paid by Bottomline, most probably a season ticket or membership.
  2. In the final cart select the payment method Direct Debit Bottomline (here the name depends on the setup you have done)
  3. In the pop-up, enter the Sort Code and Account Number of the customer.
  4. A new mandate is created in the Bottomline solution with a payment plan (depending on your setup)

Pay with Direct Debit on Ticketshop (online)

  1. A user can add a product that can be paid by Bottomline in the cart, most probably a season ticket or membership.
  2. On the checkout screen, the user selects the payment method Direct Debit Bottomline.
  3. The user click on Proceeed and is redirected to web form to apply for a Direct Debit.
  4. You submitted, the user will receive a confirmation code that needs to be entered on screen.
  5. A new mandate is created in the Bottomline solution with a payment plan




Setup a Direct Debit payment method

  • Configuration of the payment method

  • Configuration of the interface and parameter

Renew season ticket and membership with Direct Debit

Limitations

  • only Uk compatible
  • works only with GBP currency
  • A contract must signed and an instance created in Bottomline Partner

What can you do with Bottomline, level of setup


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