Descripción
Refund Protect is a benefit of Protect Group membership it enables SECUTIX clients to offer to the spectators a new refundable booking option at the point of sale (allowing them to upgrade to an enhanced set of terms conditions). The spectator pays an optional additional fee which is set and collected by SECUTIX client in order for them to benefit from these enhanced T&C’s on bookings which would normally be non-refundable.
Should the customer be unable to attend their booking because of unforeseen circumstances which are outside of their control, then they can apply for a 100% refund through the Refund Protect website, SECUTIX client will keep 100% of the original booking revenue whilst the customer receives a full refund from us within a matter of days.
Protect Group is the administrator of the programme and underwrites the risk of your customers who apply for a refund through A-rated lnsurance Providers, all of this is managed seamlessly through a very simple APl integration
Applicable geographies
Worldwide
Find out more
If you would like to know more about Protect Group, please contact Barry Welch, Business Development Manager barriew@protectgroup.com or refer to your Customer Success Manager at SECUTIX.