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Requested by and Reason selection will impact according to what respectively configured at Charges and Overhead level. The list of reasons can be edited on List of values.
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In case of refund, the available methods will be displayed according to what has been configured (for reimbursement) in payment methods and allowed for the specific point of sales
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title | Italian Certification | Specific behaviour |
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As required by the law, Italian clients using a certified S-360 license will always have to ♦ print tickets before being able to cancel ♦ select a tracked refund method (i.e. no cash) for tickets originally printed as electronic (print@home) ♦ select the proper reason (from the given set) and according to the specific case ♦ gather and store any cancelled thermal Event ticket or Season Ticket thermal ticket (to be then shipped to SECUTIX according to contract procedures)
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