Organisation | Initialisation | Tariffs

Each season contains tariffs that can be used in rates table.

When you create a new tariff, specific elements shall be configured:

• Audience Category:
  • Free invited: meaning the tariff is for complimentary tickets (warning: it is not mandatory to create free tariffs under this audience type. If you do so, then the tariff will be visible in a specific section in box office screens - you would have to select another audience category here)
  • Member community: shall be created to sell memberships, or tariff reserved to membership holders, to communities
  • Member contact: shall be created to sell memberships, or tariff reserved to membership holders, to contacts
  • Occasional community: shall be created to sell all products families (except season ticket / membership) to communities
  • Occasional contact: shall be created to sell all products families (except season ticket / membership) to contacts
  • Subscribed community: shall be created to sell season tickets, or tariff accessible to season ticket holders, to communities
  • Subscribed contact: shall be created to sell season tickets, or tariff accessible to season ticket holders, to contacts
• Audience Type:
  • Full Price: designate that tariff is full price
  • Reduced 1 to 5: for reduced tariff. There is no operational difference between numbering sequence. The main impact is in SecuTix access control app: if you scan the ticket with our app, then tickets bought with a "reduced" audience type will trigger specific sign "1/2" indicating to the staff that this ticket has a reduced price. Depending on your business rules, staff can then proceed with some ID checks or proof of eiligibility
  • Free: for complimentary tickets

In group sales process, quota management considers PURCHASE tickets as FULL PRICE + REDUCED, while COMPLIMENTARY tickets are associated to the FREE audience type.

Minimum/Maximum quantity by operation: these fields will impact the choice in the dropdown quantity selector on ticketshops.

Extends tariff of: gives you ability to set degressive rate. Principe is as follow : you set in this field the tariff you want to extend with the new tariff you are creating. For example, if you have degressive rates from 20 tickets, you need to set this tariff from 20 tickets like in the image 

Do not forget to adapt the minimum and maximum quantity for your tariff in order to have it work properly.

Conditional tariff: if you select tariff A, then tariff A must be selected by the customer in order to select the tariff you are configuring. A typical business case is to make the Child tariff available only if an Adult tariff is added.
Limitation: this does not work on season tickets.

Trigger quantity: if a conditional tariff is associated, then set the minimun quantity needed to make the current tariff available to the customer

Ratio quantities: with a conditional tariff, lets you define a threshold and a ratio for the child tariff. See Conditional tariff with quantity ratio for details.

Enable cross seat category condition: if checked, this feature will activate conditional tariff across categories. If not, the conditional tariff will be applied only within the selected category (see here)

Enable dependent maximum quantity:

External validation: see here

Request verification in all sales channels: see here

Require upload of proof of eligibility: if you want to ask customers to upload a proof of eligibility for this tariff. A typical example is to activate this feature for disabled customers who purchase reduced tariff for wheelchair tickets.

Contingent mapping: if you organise sales with a lottery, you can associate a contingent with a tariff.