Feature patch - Released in production in the week of 11.07.2022 LIVE
New features
Back-office
- The cancellation insurance can now be activated separately on each sales channel. Read more
- For users of the printing Batch screen, you can now export the batch of tickets printed by a third party in excel.
- According to GDPR compliance, customers who have done a purchase in S-360 can have their data kept for 10 years from the last purchase date. Data of the prospect being a contact registered in S-360 without recorded transactions will be kept for up to 3 years. To comply with this regulation, the GDPR anonymization batch will let you now apply different anonymization periods for those types of contact data. Read more
- If you are using S-360 in combination with a third-party CRM or contact management tool, then you may need to be able to handle the GDPR anonymization process based on the third-party product. You will be able to anonymize contacts by tagging them with contact criterion. The GDPR anonymization batch introduces new filters that let you anonymize the contact data based on the contact criterion "external GDPR delete". Read more
Online sales
- Single ticket inside Championship Season tickets that are no longer available for purchase can still be exchanged on the webshop if the championship itself is still on sale. This change will allow your internet users to exchange single tickets after the sales of the season ticket, they belong to, have been stopped. Read more
- S-360 comes with a new cross-selling display option. You will now be able to display your cross-sales proposition on the additional page in the purchase funnel.
Onsite sales
- Allow your customers to double-check their contact details on the public screen during on-site sales processes. This requires the activation of a new operator right.
- To make your operators don't forget to close their cash desk before logging out, the system will display an alert message asking them, if they want to close the cash desk before leaving or leave it open.
- By default, S-360 doesn't let operators make refunds if the initial transaction was done on a different workstation. You can now enable the possibility of to refund regardless of where the initial transaction has been made.Please contact our service team to enable this feature.
