Feature patch - Released in production the 18.11.2021  

New features

Online Sales

  • Define periods during which posting tickets on the resale is allowed independently from the actual sales periods of the resale platform.
  • SecuTix will let your users easily convert into contact when going through the guest checkout process online. 
  • The seat map selection widget is added to the SecuTix widget library. This widget lets you put a seat map selection process on your institutional website or any authorized website (Detailed Release notes to be published with updates on the week of 21.2.2022 - Release Weisshorn 1.6).

Engagement

  • Use contact criteria values as dynamic fields in SAM's email templates

Back-office

  • In the touch cart, your operator selling merchandising can see at a glance the current stock level of items (either for the stock locations of the PoS if defined or the overall stock). An out-of-stock icon is shown when the stock is lower than the quota alert threshold.
  • More contact titles are now available for customers in DACH and UK: you can activate the new values for the title from Organization > Screen configuration at the level of the organization or for individual sales channels.
  • Define the time frame during which contacts can update ticket holder details.
  • Changes in the prices of a price table used in an interface will pop up a warning message to ensure that this will not be breaking changes for the corresponding interface.
  • When merging duplicates, the process will keep the most recently changed address even if the change was done on the "looser" contact ensuring that the most up-to-date address is kept.
  • Thanks to a new batch you will be able to manage the cancellations in bulk with a dedicated batch in the context of the skidata-interface.
  • Gift Aid: a new screen is available to submit the gift-aided transactions to HRMC. Read more
  • When using the existing copy tariff feature, your operators will be able to include or not the custom variables linked to the copied tariff. 
  • Create a goods purchase order more easily by adding multiple goods items in one click.
  • SecuTix is now compliant with the TicketBAI regulation that will require each order to be digitally signed as of 01.01.2022. TicketBAI applies only in the Basque Country in Spain. Read more
  • TED and the product revenue reporting domain display the exact number of participants and revenue for each tariff used in a group visit with group tickets Read more
  • The price breakdown feature is now available for services (excl. donations and vouchers). Read more
  • The full address of purchase contacts and cultural contacts can now be printed on tickets. Read more
  • The ability for your customers to pay a part of a file or a part of their season ticket from their online personal space, an interesting feature that opens a new degree of flexibility. Read more
  • A new type of contact limit allows you to restrict quantities per product family or down to the activity level for events and competitions.

Bug fixes

  • [STX-116125] Orders are sometime abandoned in SecuTix vending machines but result paid in Ingenico

  • [STX-116209] BLOCKED_STATUS and CRITERIA (lift) are not sent to Access Control API

  • [STX-116333] It is difficult to view some ticket template parameter.

  • [STX-116593] In some cases it is not possible to print A4 documents due to wrong operator permissions

  • [STX-116684] It is not possible to enter ticket holder data from "My Tickets" ticket shop page

  • [STX-116672] Under certain configurations, it is not possible to buy several seat categories at the same time via the ticket shop


  • [STX-115503] Cosmetics change position after modification in physical configuration
  • [STX-115647] There are some error messages about the batch execution but the display state is OK
  • [STX-115679] Mass printing: performance filter also select files with cancelled performances
  • [STX-115753] Address of new contact is wrongly loaded
  • [STX-116062] Layout when printing quotes is different with respect to the web page
  • [STX-116105] It is not possible to setup email notifications for external printing interface
  • [STX-115442] One click Purchase widget still requires payment for free ticket
  • [STX-115589] Name of events in the ticket shops are badly displayed when the event has streaming option
  • [STX-115644] List of guides takes a long time to appear in "File Details" screen
  • [STX-115648] Sometimes the sales are blocked when there is an audience sub category that depends from another one
  • [STX-115720] Row label disappears from the seat map after saving
  • [STX-115823] It is not possible to format amounts with dots as thousand separator in invoices
  • [STX-115844] Some pop-up messages do not display centered on ticket shop mobile view
  • [STX-115939] Incorrect behavior when adding a main applicant as the beneficiary
  • [STX-115944] Social distancing freezing reason is shown in the report but not in seat parameters of the map
  • [STX-115963] SEPA direct debit: wrong requested date is present in generated bank file
  • [STX-116051] "Allow report viewing" parameter is not working as expected
  • [STX-116087] Grouping by stage is not working in the ticket shop
  • [STX-116129] In some cases, an inconsistent advantage status is displayed in the ticket shop
  • [STX-116152] Validated seats are still colored when switching to "invalidation reason" view mode in the seat map
  • [STX-116182] File remarks are not shown in other box offices of the organization
  • [STX-116220] Letters and numbers indicating amounts are displayed incorrectly in the ticket shop
  • [STX-116232] Ticket distribution section is not working as expected
  • [STX-116263] Some French translations are missing in the box office screen dedicated to resale
  • [STX-116268] Main applicant flag is incorrectly send to TIXnGO
  • [STX-116314] Access to beneficiary data in reseller interfaces is not possible anymore
  • [STX-116319] Message is not clear enough when there is an error in a mapping for the TeamAxess interface
  • [STX-116324] Cultural contact is not reassigned correctly when renewing membership by batch
  • [STX-116381] An error happens when moving from seat map editor to physical configuration map
  • [STX-116441] From Resale platform, users can put owner tickets on resale without guest tickets being put on resale
  • [STX-116448] Seat map snake tool usage generates an error
  • [STX-116732] createReprintShipment API method is not generating barcodes and tax numbers for pick-up at control shipment mode
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