Feature patch - Released in production the 17.06.2021  

New features

Online sales

  • Purchase on behalf using Friends&Family is now available also on the resale platform.
  • The B2B online portal now supports the distribution of visit passes on top all others product families already supported.
  • SecuTix provides a new more secure password reset procedure: the internet user gets a link by email allowing him to reset his password. Read more

Back-office

  • An exchange invoice can be generated in one click even if the original order was not invoiced: the system will take care of generating the required intermediate invoices automatically. 
  • The salutation field will now be able to support up to 100 characters (was 60 characters till now).
  • The price breakdown feature is now available for fixed price season tickets, including championship season tickets. Read more
  • (Tournament platform) A new batch allows to create pre-requests based on a ratio compared to previous orders. Read more

Engagement

  • Using TED for internal purposes? Configure to display the internal names of your products instead of the external names. Read more

Bug fixes

  • [STX-111020] An error happens when exchanging season tickets

  • [STX-110460] Process payments with Slimpay takes too long

  • [STX-111036] A rate that requires the upload of an eligibility proof should ask for it during the purchase process


  • [STX-110182] It is not possible to save changes when editing multiple performances at once
  • [STX-110450] It is hard to find the ticket template in mobile injection batch
  • [STX-109784] Delivery cost is calculated wrongly when adding products through external ticket shops
  • [STX-109830] The sub-target group is not taken into account when post-seating unnumbered areas
  • [STX-109876] When a campaign execution is forced to stop, the campaign does not change the state
  • [STX-109913] Group sales process: the online report page is slow
  • [STX-109998] The wrong field is displayed when this is based on the selection of nationality
  • [STX-110059] Gauges are not correctly managed in complex cases of social distancing
  • [STX-110068] It is not possible to refund pending accounts correctly in some special configuration cases
  • [STX-110075] The contact name should be displayed in the ticket shop header instead of email address
  • [STX-110080] It is not possible for an organization to display their tickets if these are sold by another organization
  • [STX-110083] Rate change does not work for hospitality bundles
  • [STX-110120] Performances are still shown on sale despite the configuration of the sales calendar prevents it
  • [STX-110157] Wrong amounts are observed in product revenue report
  • [STX-110197] An incomprehensible message is displayed in case of errors during multiple payments
  • [STX-110212] TED: wrong information is visualized for free tickets bought
  • [STX-110218] Credit balance pictogram is still displayed after clearing credit balance amount
  • [STX-110228] It is not possible to have a different configuration for immediate seat assignment (during sales) and post-sales seating (after sales)
  • [STX-110246] The error message for existing email on newsletter widget is not properly displayed
  • [STX-110288] The number of cancelled tickets is incorrect in cash desk closure report
  • [STX-110305] A wrong reference number is displayed in purchase orders
  • [STX-110461] An error happens when exchanging some individual visit pass in the ticket shop
  • [STX-110478] SSO Updates are not populating telephone numbers for some specific configurations
  • [STX-110494] Contact advantages are visible to some contacts that do not have access to them
  • [STX-110594] It is not possible to create shipment address for guest login contact
  • [STX-110618] Match round internal name is not displayed in the ticket shop
  • [STX-110659] Some matches are on sale in the ticket shop even when their date is in the past
  • [STX-110661] Unnumbered zones are not displayed correctly
  • [STX-110663] Opening a file from other organisations erroneously allows to see some data
  • [STX-110672] It is not possible to reprint tickets due to wrong EXTMANINTERF_ID
  • [STX-110678] Several errors happen with SEPA direct debit - manage instalments batch
  • [STX-110694] It is not possible to use change rate function in cart when using a new activity profile
  • [STX-110705] Files remain in progress when processing payments with deposits
  • [STX-110724] It is not possible to renew season tickets for some files, and an unclear error message is shown
  • [STX-110905] the CSV export interface fails in some cases
  • [STX-110925] It is not possible to buy additional seats and cross selling product at the same time
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