Feature patch - Released in production the 15.01.2020  

New features

  • Co-Season ticket holder management has been improved to create only beneficiaries instead of a contact file when your customers are only providing a last name/first name. Thanks to this feature you can increase the data quality of your contact database. Read more
  • We are adding a new configurable pop-up in the ticket shop with terms and conditions in order details page, to get the users to accept legal agreements with an active method Read more
  • A guest registering to a newsletter during the checkout process will systematically receive this newsletter, because he's considered to have given his explicit consent for communication from the organisation.
  • New questions (gender and year of birth) are asked together with contact origin at box office or touch cart
  • It is now possible to copy from one visit space to another all the existing time slots, thus simplifying the setup when all visit spaces have a similar time slot configuration. Read more

Bug fixes

  • [STX-95978] A technical error happens when using the group feature in the seat map editor

  • [STX-96287] Prices change when changing/adding a price table in bottom-up price decomposition configurations


  • [STX-95452] Group time of visit pass is not updated in file details screen
  • [STX-94381] The file summary does not show correct values for payments when they are multiple payment on multiple files
  • [STX-94394] The reservation reminder email does not display the closest deadline to pay when there are several dates
  • [STX-94412] It is not possible to duplicate invoice if the shipment address of the original invoice is not the main address
  • [STX-95382] An unexpected behaviour happens when double clicking on a seat on 3D seat map
  • [STX-95395] In the ticket shop, the file is in "progress (purchase request pending approval)" while the state in the back office is "in progress"
  • [STX-95409] Questionnaire in ticket shop is not shown correctly in some particular configurations
  • [STX-95415] Export Immediately button does not work in external printing screen
  • [STX-95416] Changes are not correctly synchronised in the point of sales under some specific configurations
  • [STX-95418] Seating screen does not sporadically work correctly
  • [STX-95450] Option laying is no longer working in some specific season ticket configurations
  • [STX-95453] Sold and reserved seats are displayed as free after changing view mode from "File" to "Category + Contingent"
  • [STX-95476] In the order invoice, the amount of commissions is set to 0 instead of the right value
  • [STX-95496] It is not possible to cancel a reservation sold with cross-sell products
  • [STX-95522] In the ticket shop, some tickets cannot be downloaded in mobile device
  • [STX-95549] In the cash desk closure screen, the quantity of cancelled tickets found is wrong
  • [STX-95580] Overheads are not applied correctly in the online resale process
  • [STX-95674] Touch cart does not update the quantity of products correctly when making fast selections
  • [STX-95683] Ticket shop should check for allowed characters in ticket holder data
  • [STX-95692] Inconsistent amount is displayed in "Cash desk detail" report
  • [STX-95697] Seat category mapping table can be deleted even if it is used
  • [STX-95712] Some inconsistencies are observed in the SAM campaign information
  • [STX-95718] In the order summary document, the instalments are missing in payment details section
  • [STX-95726] It is not possible to generate a file summary with HTML format if the contact address contains ampersand sign
  • [STX-95751] Missing warning message when trying to close again an already closed cash desk
  • [STX-95773] Sporadically, is not possible to add a performance on a season ticket in the ticket shop despite it works on the box office
  • [STX-95780] Logical configuration summary displays inconsistent results
  • [STX-95786] Thumbnail image of goods in the ticket shop is of low quality
  • [STX-95821] Fidelity points are not transferred correctly to credit note
  • [STX-95826] A delay is observed in tariff price changes for some operators
  • [STX-95827] In the classic seat map, the text annotations may display in the wrong direction
  • [STX-95867] Wrong email subject when sending letter document by email
  • [STX-95899] A timeout message is observed when generating invoices
  • [STX-95921] Batch to track SAM emails is not working correctly
  • [STX-95922] The state of the file is not changed after cancelling the whole file
  • [STX-95947] Duplicate contacts are not correctly detected when they contain uppercase accents
  • [STX-95996] Logs do not show for which contacts/emails the email format is wrong
  • [STX-95998] It is not possible to validate organisations even when administrative numbers exist
  • [STX-96151] Refund batch for a performance : missing translation
  • [STX-96213] Access Control product configuration is not displaying all the parameters for a visit pass

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