ContextS-360 comes with a new cross-selling display option that will focus on making sure your cross-sales are seen by your visitors. You will now be able to display your cross-sales proposition as an additional page in the purchase funnel.
Solution
Making your cross-selling proposition is key to increase its success. When creating new cross-selling profiles, you have the 3 display options available.
- Default : Current cross-selling display available (below the fold).
- Separated cross-selling page : the cross-selling options will be displayed in a separate page right after the user clicks on the Buy button.
- Both : Will be display below the fold and as a separate page after the Buy button is clicked.
Rules
- The page may contain x steps due to having x based products in the cart. Each step is the target products of each base product.
- User has to go through all steps in order to proceed Shopping cart (e.g the Continue to Checkout is enabled only at the last steps)
- If user refreshes this page, or add more products in cart -> the steps are displayed again to confirm. This US does not include the checks if user already confirm some steps.
- The page is displayed if exist at least 1 cross-sale that is configured with Internet Visibility = 'Separate cross-selling page" or "Both places"
- Cross-selling types supported: Up-sell, Cross-sell, Conditional cross-sell, Hit offer
- The display of cross-selling types are as for now (Hit offer is displayed in the right panel)
- Rules of sorting:
- Steps are sorted by based products sorting in the cart (e.g operation sorting)
- For each step: sort by ranks then Crossell entID, regardless of Cross-selling profile it belongs and cross-sell types it is (same sorting of the existing place)
- If there is no rank, do not sort (same as for now: please help to check on the current code)
- In a specific cross-selling, sort target products by ranks (same as for now)
- Quick sales is supported as the current cross-sellings. As a consequense, the right Shopping cart panel is kept to displayed added items and updated total prices.
Getting started
MANDATORY - What is the setup required to use the feature (even if none, please mention)? Where can I see the feature? (this is intended to be a short guide). At least one screenshot should be provided, at latest for the finalized release note at sprint end.
Examples
OPTIONAL - Show some example use in actual customer use cases, or other relevant information.