Operator's best friend is here and ready to help
Mobile operator is maturing and continue to focus on providing a new level of customer experience on site. Many new possibilities are coming to life thanks this version upgrade :
Group visits calendar
With the new calendar view, you can see all the groups coming a given day. The calendar shows the reserved, sold and cancelled groups visits.
As a guide, you will be able your daily planning with the list of all groups you should are responsible for today.
The calendar can also be used a shortcut to access tickets/reservation to be changed for example to edit the number of participants, adjust the tarifs if the group coming is a bit different than planned initially.
Improved Search and results
Listing to your feedback, the search and result secreen is improved for a better readability and proposes now a product view and a list view to accomadate the operators preferences while keeping the same informatiosn displayed.
Print and reprint
very conviennent feature to reduce the waiting time for your visitors having forgot to print their tickets or lost them. Quickly finding their tickets printing it for them.
Removing AV3 limitations
- Refund of money policy supported
- Thanks to a point of sales parameter, a visitor exchanging his tickets for cheaper tickets on the mobile operator will have his money back or not.
- Payments are now processed under the logged in operator a virtual operator.
- Cash desk management per operator can be now done on the back-office. A new operator logging on the mobile operator and not having a cashdesk implies the system will create it for him automatically (if there is not an existing one already attached to this operator)
Limitations
- Only Wifi
- Customizable ticket template is limited
Hardware
- PSP : Adyen only
- Payment terminal Model : Ingenico move 500 / Adyen V400m
- Tablet : Windows surface pro
Supported product families
- Event / performances
- Competition / matches
- Visit passes and timeslot passes
