In this new release, we now support for printing thermal tickets on a receipt printer.

This functionally is available for Receipt Printer EPSON TM-T88, other printers or versions are not supported.

Also, make sure to configure the printing speed, otherwise it will be very slow. How to change the serial transfer speed in Epson TMT88V Receipt printer

1. Hardware family: make sure the family type "Receipt Printer" is enabled and you can configure a "Receipt Printer" hardware family

2. Create a "Paper format" with the compatible printer = "EPSON TM-T88"

3. Workstation: configure a new printer of:

  • Type: Printer
  • Sub Type: Ticket
  • Hardware: EPSON TM-T88
  • Ticket size: The paper format you have configured at step 2.


4. Configure a simple thermal ticket template that fit the receipt size:

  • Less than 5 inches (otherwise, tickets will NOT be resized to fit the paper size)
  • Only use simple images (big or complex images will impact the printing quality)


5. Configure ticket model (with the configured ticket format, ticket template, and hardware type) and attach to the product.

6. Create a sales order for the above configuration and tickets will be printed to the receipt printer.