Context The group visit calendar view on the mobile operator will offer an improved visibility for all visits where remarks or comments have been made, making sure that the operator will see any key information about the group.
Solution
Remarks can be entered from any sales channels including box-office and direct customer touch point such as the ticketshop. Any remark will highlighted on the group calendar view to make sure operators and guides will see any key informations that can't be unseen.
