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Feature patch - Released in production the week 04-08.01.2021 UPCOMING

New features

Online sales

  • Configurable skip links on the ticket shop help the visually impaired to easily access the relevant sections and pages with keyboard. Read more
  • The seat map on the ticket shop now adds text and more visual representations to communicate more clearly selected and selectable seats as well as seat categories. Read more
  • At the Beneficiaries step during the checkout process, you can now force the order contact (main applicant/purchaser) to be the ticket holder for exactly one ticket per match (and not only the first ticket), taking into account the order history (including packages and advantages)

Back-office

  • In the seatmap configuration tool, improved seat map pattern selection allow to select seats in an array of different checkered patterns, e.g., for social distancing pre-configuration.

Bug fixes

  • [STX-105499] It is possible to update reservation operation quantities only once


  • [STX-103567] Invoices are losing their format after reprinting
  • [STX-104697] The cash desk drawer won't open if this is not re-plugged in the PC
  • [STX-104952] Missing translations on some menus
  • [STX-105201] An error happens when modifying logical configurations
  • [STX-105595] Salesforce connector: missing data for sales mapping table
  • [STX-102149] T020 report cannot be generated
  • [STX-103725] Ogone is returning an error when trying to refund a payment
  • [STX-104027] Row label drops out of the seat block when the customer modifies values in Dimension>Seat block creator
  • [STX-104175] TPE display messages in the wrong language
  • [STX-104308] Buttons in terms and conditions ticket shop pop-up are not enabled when scrolling down
  • [STX-104466] Comparison between ticket holders should be case insensitive
  • [STX-104724] Receipt is cut before printing all information
  • [STX-104928] Some reports are not taking the resale sales channels into account
  • [STX-104937] A technical error happens when removing an alias from the ticket shop
  • [STX-104991] Rotation of an arc in the seat map is incorrect
  • [STX-105096] Availability is not correctly displayed for an advantage
  • [STX-105149] A slowness in opening contact profiles is observed
  • [STX-105176] SAM campaigns are creating far too many interface logs
  • [STX-105177] An empty item created in the seat map creates error in the corresponding physical configuration
  • [STX-105183] Purchased events in the past can still be exchanged
  • [STX-105229] Files are stuck in progress when refunding by batch
  • [STX-105261] It is not possible to add remarks for guides due to an error
  • [STX-105273] Standard document customisations break the layout of such documents
  • [STX-105286] An error happens when accessing the subscriptions page in B2C ticket shop if the logged contact cannot view the order details
  • [STX-105352] It should not be possible to save a contact zip code that contains special characters
  • [STX-105369] IBAN is not shown on credit balance screen
  • [STX-105379] An error happens when generating reports on operator cash desk screen
  • [STX-105381] TIXnGO injection batch does not take into account the filter on category
  • [STX-105487] An error happens when generating list of sales report
  • [STX-105534] Performance issue: login slowness when contact has many connections
  • [STX-105583] Cultural history report is showing the wrong number of season tickets of the cultural contact
  • [STX-105604] Widgets do not recognize the wildcard character "*" to authorise any domain
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