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You can now allow customers to download their tickets directly from an email. In order to do so:

  • In the order confirmation email configuration, add the following command at the top of the document:
    {#addProperty($document "showTicketUris" "true")
    {#if(!$document.order.ticketUris.isEmpty())}
    {#set($ticketUri = "#joinParts($document.order.ticketUris)")}
    {#end}


  • In the section of "PRINT_AT_HOME" and "ELECTRONIC", add the following command:
    {#if($stxHelper.getProperty($document, "showTicketUris", false, "", "") == "true")#if($document.order.ticketUris.size() == 1)} or download your tickets directly{#end#end}.

     where:


  • The link is then displayed in the confirmation email, if the shipment mode of order is either "PRINT_AT_HOME" or "ELECTRONIC" and there are some tickets that can be downloaded:

  • Note: the standard document provides a correctly configured example and can always download for reference.


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