Imagine the following scenario: Jon is one of your frequent customers and really likes the events you offer. Recently he is considering to subscribe to one of your season ticket products to enjoy long-term benefits. Therefore he comes to your online sales platform and intends to purchase a season ticket with four performances. During the purchase process, first he needs to specify the seat category that he would like to choose for all the performances. Since Jon has already visited your venue for many times, he knows that his favorite seat category is Category 2. And he also decides
SecuTix online sales platform now offers possibilities for your customers to choose an alternative seat category on a . It could not only improve the user experience to a great extent but also help you increase your online sales.
When buying calculated season ticket on ticketshop, an internet user needs to specify the seat category. If all seats of the corresponding category of a performance is full, that performance is unable to be added to the season ticket. To improve the functionality of season ticket product family on ticketshop, there should be an option to allow internet user to add seats of other categories which are vacant of the same performance.
Please note that this new feature only applies to season ticket products with calculated price.