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TIXNGO Ticket Status

In TIXNGO, we support 18 different statuses to ensure that at any time (before, during, and after an event), an organizer is able to know where a ticket is and who is its owner.

Possible status : INJECTED, DOWNLOADED, ASSIGNED, CONTROLLED, PENDING_TRANSFER, FAILURE_TRANSFER, TRANSFERRED, BT_ACTIVATED, MANUAL_ACTIVATED, OFFLINE_ACTIVATED, ONLINE_ACTIVATED, DELETION_PENDING, DELETED, ACTIVATED, DEACTIVATED, DEFAULT, INVALID, PENDING, FAILURE

We can regroup these 18 statuses into 5 families :

  • Initial delivery: the ticket is inserted into TIXNGO and/or into the spectator's wallet.
  • Transfer: the ticket is moving from one wallet to another.
  • Activation: the ticket is activated by one of the supported methods allowing the display of the QR code in the app.
  • Control: the ticket has been used to enter event's premises.
  • Deletion: the ticket has been deleted and cannot be used by a spectator.
S360 Ticket Status

TIXNGO Ticket Status

Not printedNA. The ticket does not exist in TIXNGO
Printed
  • (after injection) INJECTED
  • (after download) DOWNLOADED
  • (after assignment) ASSIGNED
  • (after transfer initiated) PENDING_TRANFER
  • (after transfer cancelled by sender) FAILURE_TRANSFER
  • (after transfer rejected by receiver) FAILURE_TRANSFER
  • (after transfer accepted) TRANSFERRED
  • (after ticket activation) XXX_ACTIVATED (OFFLINE_ACTIVATED, ONLINE_ACTIVATED, MANUAL_ACTIVATED, BT_ACTIVATED)
Controlled
External Access Control or S-360 Ticket Check
  • (after control before feedback from TIXNGO) XYZ_ACTIVATED where XYZ is the activation method used
  • (after control and feedback from TIXNGO) CONTROLLED

Invalidated
Ticket Invalidation,
Reprint from the back-office,
Post ticket on resale

Cancelled
Cancel ticket (manually or by batch)


If the ticket was never sent to TIXNGO → NA .

But if the ticket was already existing in TIXNGO ...

  • DELETION_PENDING (after sending the "invalidated status to TIXNGO and receiving feedback from TIXNGO)
  • DELETED (after successful blockchain deletion and feedback from TIXNGO)






What and how we synchronize ticket details ?

Each mode has a specific mapping.

Last update

Mapping Document

Change log

03 Apr 2023FIFASTX-2770_S360-TNG_Mapping_WIP.xlsx

Work in progress → Final version will be uploaded when developement will be completed.

07 Feb 2023

S360-TNG_Mapping_20230207.xlsx

Fixing nationality  STX-129714 DELIVERED

07 Oct 2022

S360-TNG_Mapping_20221007.xlsx

Lifecycle implementation
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