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January 16, 2024

Progressive roll-out of new Search & Export behaviour

To optimize system performance and increase user control over the search, the back-office will now load results only when the 'Search' button is clicked. This change removes the automatic loading of the initial 20 items, aligning with user preferences for more deliberate searches.

Back-Office screens UX improvements

Tickets

We have upgraded our search strategy for the Ticket List :

  • New seach behaviour → back-office will now load results only when the 'Search' button is clicked.
  • 'File number' and 'Spectator Email' from a 'LIKE' to an 'EXACT Match' approach, enhancing the precision and relevance of search results.
  • 'Event' selection is also simplified with the merge of redundant criteria 'Event ID' and 'Event Name' into a single user-friendly dropdown list. Note: To bring more clarity, if only one event is selected, its name will be displayed. 
  • New 'Spectator email' search field

 


Spectator's email

We've implemented an intuitive improvement to the spectator email search functionality. Now, as you begin typing a user's email address, the system will automatically start searching for spectator emails that match the characters entered, beginning with just the first three characters. The more characters you type, the more refined and accurate the search results will be.

Before typing email addressAfter 3 charactersWith more than 3 characters

This new search behaviour will first be available in the Ticket list. Other screens will be updated later.


Events

We slighly adapted the Search Critierias available in the Events screen by :

  • merging the redundant criteria 'Event ID' and 'Event Name' into a single user-friendly dropdown list.
  • increasing the size of both Event and Event Group fields

Edit Event

December 13, 2023

Configure the available gender options from the Registration settings

In today's diverse world, inclusivity and respect for personal identity in data collection are not just ethical imperatives but essential components of effective and responsible practices.

We have now introduce the ability to select two new additional values (Other, Prefer not to say) that can be collected for Spectator's gender.

To do so, go the Registration settings and look for Available gender options (setting key: profile.display.gender.options) and select the additional options that suit your need and click Apply

   

Crowdin translation keys

  • Other: gender_others_label
  • Prefer not to say: gender_prefer_not_to_say_label


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