This screen serves to create shipment modes that can be subsequently used at the sales channels level.
One shipment mode can be associated to multiple sales channels in multiple organisations.
Shipment modes are associated to ticket delivery but also to document delivery, such as invoices.
Each shipment has a type. Here is the list of types with purpose:
| Type | Description |
|---|---|
| By hand | tickets are given directly to the contact * |
| Print at home | only for print@home support (excludes mobile delivery) |
| Electronic | eticket enables both print@home and mobile PDF templates |
| delivery by email - applicable only to documents. Email is not a delivery mode available for tickets because tickets are never sent by email (different than order confirmation) | |
| Pick-up at control | for on site collection purposes |
| Hand to contact postponed | ticket / document can be created but would not be immediately delivered to the customer |
| Post | delivery by standard postal services |
| External | delivery not directly managed in SecuTix |
| Blockchain | delivery on dedicated mobile APP (TIXnGO only) |
| Mobile | delivery for mobile reponsive tickets only |
| Load on simple card | load on badge |
| Load on RFID | load on RFID card |
| Registered post | delivery by postal services with specific follow-up |
| DHL | delivery by DHL (requires specific interface existing in SecuTix) |
When you create/modify a shipment mode, you have possibility to customize its behavior:
| n. | description |
|---|---|
| 1 | is this shipment mode applicable to tickets / documents? (some are predefined, like "e-mail" type) |
| 2 | No = it will onnly be available to customers living in the country of the organization Yes = available to customers outside of the country of the organization Any = available to both domestic and international customers * By zone = select a Delivery Zone for which this shipment is allowed |
| 3 | Configure availability of shipment mode depending on the number of days before the product. This is relevant for delivery by post where you'd prefer to hide this shipment mode when getting too close to the event date. |
| 4 | For distributor, please see: Shipment mode toggle in distribution process |
* "International" parameter for "By Hand" types must be set to "any" if you want to sell tickets for unnumbered seatmaps from screen Sales > Quick Sales > Without map