Prerequisite: Have season tickets configured in a previous season. Having created your new season.
Aim: Renew season tickets from last season
Step 1: use the renewal batch
Use the renewal batch in the “Tools” screen. If this is not available, please contact support who will make it available. Perform mapping between seasons (original and target)
Program the interface by adding it to the list. Choose “Season tickets renewal”
Carry out batch programming. In the majority of cases, renewal is done once a year during the season. Leave the launch on "manual". The size of the batch depends on the number of subscriptions to process. Do not increase it too much so as not to miss subscriptions and allow time for the batch to execute.
Choose the channel and point of sale that will process the batch. In general, the counter.
At the time of renewal, it is absolutely necessary to put the two sending methods on the right, otherwise the reference sending method is not created in the reservations, and payment by import of camt.054 (BVR QR for Switzerland ) does not work !
You can choose a backup shipping method if the previous ones do not work.
If both "Support shipment modes" and "Fallback shipment mode" are empty, the new order will always be in a Reservation state with no Reference shipment.
Warning: This can be very restrictive in a specific case and prevent the BVR payment batch (for Switzerland only). You will have to process the files one by one...
As a precaution, use simulation mode and a single file number to see if any errors occur (check runs to correct the batch).
If there are no errors, we recommend testing with a small amount of folders. Consult them in "list of files" to see if the renewals correspond to your expectations.
Step 2: