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New domains

Access control

The access control domain lets you obtain detailed information on ticket control and extract useful attendance information. This new domain provides more detailed information than the existing attendance domain when the same ticket is used several times. This is the case when the ticket provides access to  an area with several entrances or sectors, each for a different exhibition at the same museum. For group tickets (group visit), the attendance figures take into account the number of visitors in the group.

The system now provides the following new variants as standard:

  • Attendance by access door: Number of checks at each access door during a specific period, and number of corresponding visitors
  • Attendance by price: Number of tickets checked by product and price during a specific period, and the number of corresponding visitors
  • Customer journey: List of sectors and entrances a visitor has gone through.
  • Use of undated products: Average number of times the same ticket is used during a specific period

Obviously, you can easily create a customised report by taking advantage of the many data aggregation options. For example, you can define the required timing (attendance by month, day, hour, and so on).

Note: This domain provides several pieces of attendance information:

  • Number of checks: number of checks carried out
  • Number of tickets: number of different tickets checked. A ticket that's checked several times is only taken into account once in the ticket numbers
  • Participants: total number of visitors. This number takes account of the number of checks and the number of visitors on each ticket
  • Average ticket usage: the number of times the same ticket is used

Expansion of existing domains

Updating report data

SecuTix now takes slightly less time to update report data. The date of the last data update is now displayed at the bottom of the report generation screen. This means you can be sure that the data in the report you've just generated are actually up to date.

Selecting contacts

The filter definition screen now lets you select multiple contacts.

Displaying columns when aggregating data

Up to now, when operators selected an aggregation citerion or used a report variant involving the aggregation criteria (e.g. sales grouped by purchase contact), they could only display the columns containing quantities or amounts. For example, operators could display the total amount for purchases by contact but were unable to show all the information associated with that contact.

The domain set now allows selection of any column, even when the aggregation criteria have been defined. If there are several possible values for the aggregation criteria selected, a '*' is displayed. For example: the Product column for a list of sales by contact.

Adding the Activity criterion

The Activity criterion has been added to all the domains so that you can select products. This makes it easier to select events.

Product proceeds

We've added several extensions to product proceeds:

  • This domain now lets you show the status of a session or visit slot
  • You can choose whether or now to display the graphic
  • Match-specific information has been added (team name, day/round). With the right settings you will be able to call up the proceeds for a given day, whether for the match itself or from other associated services on the same day (such as parking).
  • This domain now manages two "types" of sales channel
    • The channel where a sale or refund actually took place
    • The initial channel which always relates to the channel where the sale took place.

Let's suppose a contact buys 5 tickets in the ticket shop and then asks to cancel 2 of them at the box office.

    • If you want to account for the cancellation at the box office, use the actual sales channel (to display as selection or aggregation criterion)
    • If you want to account for the cancellation at the ticket shop, use the initial sales channel

Fee proceeds

We've added several extensions to fee proceeds:

  • The concept of an initial sales channel (see description of product proceeds extensions)
  • VAT amount
  • Aggregation by sales date

Liste des places

Ce domaine affiche la localisation d'une place sous la forme "Zone - Bloc - Rangée - Place". Si une ligne du rapport correspond à plusieurs places, vous pouvez afficher la localisation de la première et de la dernière place de ce regroupement.

Liste des billets

Plusieurs extensions ont été apportées à la liste des billets:

  • Ajout des informations spécifiques aux matchs (nom des équipes, journée/tour)
  • Ajout des nom et prénom du bénéficiaire/contact culturel
  • Ajout de la localisation d'une place sous la forme "Zone - Bloc - Rangée - Place"
  • Meilleure prise en compte des abonnements et des packages. Grâce à l'ajout de la colonne "produit composé", il est possible de connaître la liste des abonnés, avec ou sans le détail du contenu des abonnements. De nouvelles variantes standard sont disponibles.

Clôture et vérification de caisses

Lorsque les caisses sont gérées en mode direct/détaillé avec des fonds de caisse décomptés explicitement, les rapports de clôture de caisse et de vérification de caisse affichaient jusqu'à maintenant les informations suivantes:

  • Montant en espèces (excl. fond de caisse)
  • Montant du fond de caisse

L'information suivante a été rajoutée à ces rapports:

  • Montant en espèces (incl. fond de caisse).

Les détails de caisse

Le montant du fond de caisse a été rajouté dans la première section de ce rapport (uniquement visible lorsque les caisses sont gérées en mode direct/détaillé).

Bordereau de recette

Ce rapport, développé spécifiquement pour les théâtres privés, affiche désormais le numéro fiscal de séance lorsque celui-ci est disponible. Ce numéro fiscal unique est attribué à une séance lors de sa clôture si le champ "Prochain numéro fiscal de séance" de l'onglet "Paramètres" des caractéristiques d'un organisme a été renseigné. Ce champ mentionne le numéro fiscal qui sera attribué à la première séance clôturée. Il est ensuite incrémenté de 1 à chaque nouvelle clôture de séance.

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