Digital signature of orders is mandatory in several European countries like France, Germany and Austria. In France, all signatures are stored in a single transaction log (for a given VAT number). In Gemrany and Austria, a separate transaction log has to be created for each point of sales accepting cash payments. Sometimes, you may want to create orders for testing purpose on a "personal" box-office or back-office point of sales (that means, not on the official counters used for productive sales) and cancel the orders once the tests are finished. This isn't an issue from a compliance standpoint (as cancellation orders are also digitally signed) but it creates unnecessary transaction logs that increase management work and costs. The purpose of this improvement is to avoid such unnecessary transaction logs.
Geographical scope
This change is only relevant for our German and Austrian customers.
Solution
Set-up at sales channel level
As before, it's possible to enable or disable the digital signatures at sales channel level (in menu institution context > Initialisation > Sales channels). The previous check box has just been replaces by two radio buttons.
Set-up at point of sale level
A new tab (Other parameters) allows to define if:
- The digital signature should be disabled for this point of ale → Yes
- The digital signature should not be disabled for this point of sale → No
- Reuse the setting at sales channel level → Same as sales channel
As a result, if you want to perform some tests on a dedicated point of sale belonging to the back-office, you should;
Keep the digital signature enabled at sales channel level → No
Disable the signature at point of sale level → Yes
Getting started
If it doesn't exist yet, create a document type of document class Tax Refund Summary. A default template is provided by SecuTix. As for any document, you can customise it by either:
- Requesting our service team to do so (paid service)
- Download the default template provided by SecuTix, modify it and upload it. To download the template, select the document type and then the document models. Then, click on Document templates and New. Select the language and click on Standard Template, as illustrated below:
If you want the document to be generated automatically, add the document to the documents to send in menu Organisation context > Initialisation > Documents to send.
Products from other product families
If products from other product families, like memberships may be considered as donations, don't forget to set the custom variable DONATION for these products.
