RESALE TICKETSHOP S-360

Why should organizer use it?

• Let your fan resell their already injected mobile tickets on S-360 ticketshop in just a few simple steps directly from TIXNGO app.
• For each branded app, we offer the possibility to enable Resale on Ticketshop button on each available ticket which fan can access directly to S-360 webshop for resal
• With that, you can now safely allow injected tickets to be resold with no risk of having ill-intentioned people trying to "resale" their tickets on both systems.

How it works?

• Enable the feature: upon request and need the implementation on mobile side (require new build but wait, we soon will make it available on backoffice configuration)
  
  
• How to make the Resale on ticketshop available on a ticket in TIXNGO: 
  • Make sure the feature is included in the app build
  • Once ticket is injected into TIXNGO, at least one of these 2 parameters is TRUE: 
    • Set transferRules.allowReturnToOrganizer to TRUE : if you want all spectator who owns a ticket can resell it
    • Set transferRules.allowReturnToOrganizerForInitialSpectator to TRUE : if you want only initial spectator who ticket first injected with can resell ticket
  • Resale and resale cancel URLs are available (URLs must be updated correctly as your S-360 ticketshop): 

    • If injected via event.metadata:

      • Resale URL
        • event.metadata.index.key = RESALE_TICKETSHOP_URL
        • event.metadata.index.value = https://ticketshop.secutix.com/account/resale/resellTickets?ticketIds=
      • Cancel resale URL
        • event.metadata.index.key = CANCEL_RESALE_TICKETSHOP_URL
        • event.metadata.index.value = https://ticketshop.secutix.com/account/tickets?cancelResaleTicketId=
    • If injected via ticketDetails.hidden:
      • Resale URL
        • ticketDetails.hidden.index.key = RESALE_TICKETSHOP_URL
        • ticketDetails.hidden.index.value = https://ticketshop.secutix.com/account/resale/resellTickets?ticketI
      • Cancel resale URL
        • ticketDetails.hidden.index.key = CANCEL_RESALE_TICKETSHOP_URL
        • ticketDetails.hidden.index.value = https://ticketshop.secutix.com/account/tickets?cancelResaleTicketId=
          
          

• What makes these 2 entry points for URLs different:

  • From TIXNGO, system will prioritize ticketDetails.hidden over event.metadata in case both fields available
  • If you use only event.metada, these URLs are applied to all tickets of the event and you can easily update under “Event Edit” as it will appear as below at event level 
  • If you use ticketDetails.hidden only, it’s suitable if you have different URLs for different ticket categories/types/locations. But since it’s under ticket level, so you can’t do a bulk update massively for all tickets