S-360 FEEDBACK INTERFACE

A more targetted way to retrieve tickets from TIXNGO and synchronize only meaningful and tickets-oriented tickets updates (ie change of ownership, assignment, put on resale, transfer, ....)
By default, "Event-centric" updates on tickets (TIXNGO events changes are not synced back to S-360) won't be returned to S-360.

TIX2-2782 - Getting issue details... STATUS

Event operation improvements

TIX2-2799 - Bigger font size of number of tickets on the green screen

Increased ticket number size on the green screen: The number of tickets displayed on the green screen has been enlarged to improve readability. This change takes into account factors such as luminosity and phone size, making it easier for stewards to read the ticket numbers.

Admintool UX improvement

TIX2-2734 - make sure we can't change the activation time of already activated tickets

Activation groups with past activation times are automatically disabled in the AdminTool. A tooltip is displayed when hovering over the disabled field, informing users that editing is not possible due to the past activation date and time. Additionally, all past date and time options are disabled in the activation date-time picker.

Wallet user app language in the admintool

TIX2-2729 - The user's application language in the spectator list

The app language selected by the wallet user will be now displayed in the Spectator list and support screens in the TIXNGO adminTool. The new field will be also part the of the exported list of fields in the CSV export. For users of the the S-360 and TIXNGO feedback interface this new data point will be also available in the S-360 reporting domains.

Tickets in different location yellow banner

TIX2-2661 - Tickets in different locations are getting a yellow banner

In some case a wallet owner can have several tickets with those tickets being in a different location (e.g. :Gate/block) When this feature is enabled the wallet owner will get (on top on the different location pop-up already existing) a yellow banner always displayed recommending the user to transfer the tickets being a different location to avoid issues at the access control.

How to enable it ?

A new admin tool setting key has been introduced: "Banner on event cells for different-gates/blocks" to enable/disable the feature.
A Crowdin-label for adjusting the banner message is also available.

Setting key in the admin tool	Crowdin label

Please note that when both yellow banners are activated "different location" yellow banner and "transfer reminder" yellow banner. the different location banner has an highest priority meaning that the "different location" banner will be displayed if the conditions are met.

Beacon activation name in the admintool

TIX2-2557 - Beacon activation name in the admintool 

For organizers using the beacon activation or beacon check, you will be now able to get the following :

• Name of the beacon used for activation or check in TIXNGO
• Name of the beacon used for activation or check in S-360 thanks the improvement of the S-360 feedback interface. (for S-360 users)

Activation green screen security improvement

TIX2-2418 - Unique green screen per each event

During recent major events we have observed the emergence of fake apps resembling TIXNGO tickets. To enhance security and counter cheating attempts, we have introduced an enhanced green activation screen with unique and changing elements per events. 

Key benefits

• This enhanced security measures help mitigate the risk of fraudulent ticket replication and unauthorized access.
• The unique and changing elements on the green activation screen make it significantly more challenging for cheaters to replicate and bypass the verification process.
• This feature is designed to protect the integrity of ticketing operations during high-profile events, ensuring a safer and more reliable experience for attendees.

How to use it ?

Admintool Configuration

• Event-level settings now include the ability to define the footer color of the green activation screen.
• Organizers can specify a special animation (GIF) to be displayed on the green activation screen.

Changes in the Activation Screen

If configured, the green activation screen will reflect the defined footer color and special animation, adding uniqueness to activation for a specific event.
The feature exclusively impacts the green screens during activation and beacon checks, while leaving other screens (e.g., red, orange, blue) unchanged.

New settings per event	Greenscreen watermarked

Data export from list of tickets for data quality control

TIX2-1960 - Export additionnal data from list of tickets for data quality control

To streamline data quality control post-injection, we have introduced an enhanced bulk export feature. This feature allows for exporting all relevant details associated with injected tickets, providing comprehensive information for efficient data validation and analysis.