This change concerns only our customers using our in-house access control system. SecuTix has noticed that the warning in case of tickets with reduced prices was displayed regardless of the parameter enabling this feature. This behavior has now been corrected, meaning the warning can only be displayed if the corresponding parameter has been enabled. Consequently, if you want this warning displayed (in case a ticket benefits from a reduced price), we advise you to check the setting of your control devices as described below.

If the Reduced price interface element hasn’t been selected, please select it and synchronise the configuration with the access control device.

If you don’t want this warning message to be displayed, you don’t have anything to do.

  • No labels