The funds for all transactions that S-Pay processes for you are sent to your payout account. This is the bank account that you provided as your payout account during onboarding.
If you have multiple merchant accounts, you will get a separate payout for each merchant account, even if you are using the same payout account for all your merchant accounts.
The funds from one sales day are assigned to a payable batch. This payable batch is paid out to you with a payout delay of a fixed number of business days.
Sales day
The sales day for a transaction is the day when the request for transferring the funds has been sent to the shopper's bank. This is when the payment status becomes SentForSettle.
For payment methods that support separate authorisation and capture, sales day is the day when the payment was captured. For example, when using a capture delay of 24 hours, a payment that is authorised on Monday will have its sales day on Tuesday.
Payable batch
A payable batch corresponds to one payout to your bank account. The payable batch is made up from your sales figure, from which we subtract:
- Transaction costs
- Refunds
- Chargebacks.
- Other adjustments, for example if we already sent you the funds for a transaction, but could not receive these funds from the shopper's bank.
For the most up-to-date information about the current payable batch, check the Payouts section of S-Pay.
Refunds, chargebacks, and other adjustments are added to the payable batch as they occur, and are not related to the sales day of the original transaction.
For each payable batch that closes, we create a Settlement details report. The settlement details report report contains information about one payout to your bank account. This includes transactions that were credited or debited to your account, and the costs associated with these transactions.