FREQUENTLY ASKED QUESTIONS

Go to https://authn-live.adyen.com/

You will need to enter your username, account, and password.

Once you have access to S-PAY, you can start to manage your account, view your payments performance, and perform day-to-day business activities.

You can request a new user by raising an assistance case via the customer self-service portal. The new user will receive an email with a link to generate a password for their S-PAY account. This link expires after 24 hours. If the link expires, you need to send a password reset email.

You can request a new user by raising an assistance case via the customer self-service portal. If a user should no longer have access to your account, for example because they left your company, you need to deactivate the user. Due to auditing reasons, you can only deactivate a user, not delete them.