New domains
Cash desk closure
This report replaces the old cash desk closure report. It compares the contents of the cash desk recorded by the operator with its expected contents and highlights any recorded differences. The new report also considers direct and blind management of cash desks. It can be generated from the list of reports or from the cash desk management screens.
The list of the reports displayed in the cash desk management menu contains:
- The new reports.
- The subset of the list of the reports displayed in the Sales Management menu regarding the cash desk closure or details.
- If this subset is empty, the list of standard variants belonging to the domains mentioned. This list reflects the reports displayed on clicking “New” in the list of reports in the Sales Management module.
- The old reports.
- List of reports available in the previous versions of SecuTix
As before, a report is generated automatically when an operator or accountant’s cash desk is closed. Initially, the old Crystal report will be generated. SecuTix will then be reconfigured to generate the new cash desk closure report. You can swap between the old and new reports at any time (if the old report is still available) by asking the customer support department to change the DEPRECATE_VALIDATION_REPORTS setting.
Cash desk details
The report contains detailed information on the orders and takings made by a cash desk. The report contains five tables that provide different groups and levels of detail. You can create a personalized variant by keeping only the tables that you require.
The standard variant, entitled “Cash desk details”, contains all five tables and replaces the following old reports:
- Cash desk takings.
- Cash desk log.
- Cash desk takings per operation.
- Daily takings.
Guide planning
This domain provides information on guide availability. The “guide planning” standard variant provides information on the availability of all guides over the selected period. The next version of this domain will allow a subset of guides to be selected.
The standard variant mentioned replaces the section on guide unavailability in the old “visit planning” report.
Visit planning
This new domain provides a wealth of information on visit planning. A wide range of customization options allows you to highlight visits, guides and spaces. This domain provides both detailed planning and an overview of the number of visitors and groups during a certain period.
We offer as standard the following new variants:
- Room planning
- Group visit planning
- Visit planning
- Summary of guide activity
These new reports replace the following reports:
- Visit planning
- All of the Excel exports available in the Resources module. These exports remain available for past visits.
The variants for this new domain, whether standard or personalized, may be generated through the list of reports in the “Sales Management” module and through central planning. You can create your own report variant at any time. This will be automatically accessible through central planning.
This new domain takes the new ticket types ("Visit pass“ product family), and the old ones ("Visit” product family), into account.
Questionnaires
This new domain allows the responses to the questionnaires linked to tickets to be exported. You can select the tickets to be exported according to a large number of criteria and also choose the information to export.
The “List of questionnaires” provides operators with a broad choice of criteria and exports all available information. It replaces the following old reports:
- List of beneficiaries (exported as a CSV file)
Product receipt payment
This new domain is an extension of the sales - product receipt domain and allows takings to be sorted by mode of payment. The “Productt receipt payment” standard variant replaces the “Product takings over a sales period” standard variant and sorts the information by mode of payment.
This variant replaces the following old reports:
- Product takings by product and mode of payment
Expansion of existing domains
Sales list
The following functions have been added:
- Selection of the purchase contact
- Information on shop products
List of tickets
The following functions have been added:
- Option to select tickets by purchase date
- The addition of different information regarding tickets, for example in relation to how they are sent.
Product takings
The following functions have been added:
- Sales percentage: This information reflects the percentage of the current line in comparison with the sub-total in which it is included. This means that you can sort sales by rate, ticket category, session, etc. For example, 25% of tickets sold are from category 3.
- Attendance rate: This information reflects the attendance rate for the current line, that is, the number of tickets sold or booked for the current line in the report in comparison with the quota for the same line. For example, 72% of tickets in category 3 were sold or booked.
- Overall attendance rate: This information reflects the attendance rate for the current line in comparison with the total available quota.For example, the category 3 tickets sold or booked represent 10% of all tickets available for this session.
These extensions cover the following old reports:
- Availability by quota
- Takings status and attendance rate
- Sales status, gauges, quotas, attendance rates and sales percentages
- Summary of the sales for an event
Note: this information is available for all product families, with the exception of passes stamped with the time and date and visit passes. It will be available for these ticket types in late September 2016.
Account monitoring
This domain now allows for the mode of payment used to credit or debit an account to be displayed.
Migration of old reports
A first batch of old reports will be disabled soon. You will find below the matching new reports:
