In case of mail orders or telephone orders, the back-office operator has to enter the credit card information that the end customer provided him by mail or during the phone call. In order to ease the payment process (performed by the operator), the amount to pay is now recalled on the pop-up allowing to enter the credit card information.
Solution
As previously, the following screen (left part of image below) will be displayed if the operator selects a MOTO payment method (that means a credit card payment method that doesn't need the physical credit card since the end customer isn't physically at a sales counter). What is new is the display of the amount to pay at the top of the input bank card pop-up as illustrated on the right part of the image.
The amount has been added to a large list of payment forms (see detail below), for example if an alias is used:
Display an error when trying to activate a sales channel without defined invoice document
When the operator tries to activate a suspended sales channel with an invoicing method other than never (and no invoice document is defined), the following error message is displayed (the sales channel remains suspended):
Display an error when trying to delete or invalidate the single remaining order invoice document
When the operator tries to delete or invalidate the single remaining order invoice document, the following error message is displayed (and the document remains active):
Invoice document at organisation or sales channel level
You can define the scope of the created documents:
Indeed, a document may be valid for all organisations within your institution, for a subset of organisations, or for a subset of sales channels. The checks mentioned above always take into account the organisation. For example, when you change the invoicing method of a given sales channel, SecuTix will check that an invoice document is valid for the organisation responsible of that sales channel.
However, you may configure SecuTix to perform these checks at sales channel level. For example, when you change the invoicing method of a given sales channel, SecuTix will check that an invoice document is valid for that sales channel (or for all sales channels). See Getting started section for more detail.
Getting started
The feature is directly available. You only need to request a service if you want the checks to be performed at sales channel level. In that case, please send a request to our service team that will set the institution parameter Restrict Doc Lookup Scope To Salchan to true.
