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Feature patch - Released in production the 18.11.2021  LIVE

New features

Online Sales

  • Define periods during which posting tickets on the resale is allowed independently from the actual sales periods of the resale platform.
  • SecuTix will let your users easily convert into contact when going through the guest checkout process online. 
  • The seat map selection widget is added to the SecuTix widget library. This widget lets you put a seat map selection process on your institutional website or any authorized website.

Engagement

  • Use contact criteria values as dynamic fields in SAM's email templates

Back-office

  • In the touch cart, your operator selling merchandising can see at a glance the current stock level of items (either for the stock locations of the PoS if defined or the overall stock). An out-of-stock icon is shown when the stock is lower than the quota alert threshold.
  • More contact titles are now available for customers in DACH and UK: you can activate the new values for the title from Organization > Screen configuration at the level of the organization or for individual sales channels.
  • Define the time frame during which contacts can update ticket holder details.
  • Changes in the prices of a price table used in an interface will pop up a warning message to ensure that this will not be breaking changes for the corresponding interface.
  • When merging duplicates, the process will keep the most recently changed address even if the change was done on the "looser" contact ensuring that the most up-to-date address is kept.
  • Thanks to a new batch you will be able to manage the cancellations in bulk with a dedicated batch in the context of the skidata-interface.
  • Gift Aid: a new screen is available to submit the gift-aided transactions to HRMC.
  • When using the existing copy tariff feature, your operators will be able to include or not the custom variables linked to the copied tariff. 
  • Create a goods purchase order more easily by adding multiple goods items in one click.
  • SecuTix is now compliant with the TicketBAI regulation that will require each order to be digitally signed as of 01.01.2022. TicketBAI applies only in the Basque Country in Spain.
  • TED and the product revenue reporting domain display the exact number of participants and revenue for each tariff used in a group visit with group tickets Read more
  • The price breakdown feature is now available for services (excl. donations and vouchers). Read more
  • The full address of purchase contacts and cultural contacts can now be printed on tickets. Read more
  • The ability for your customers to pay a part of a file or a part of their season ticket from their online personal space, an interesting feature that opens a new degree of flexibility.
  • A new type of contact limit allows you to restrict quantities per product family or down to the activity level for events and competitions.

Bug fixes

  • [STX-116125] Orders are sometime abandoned in SecuTix vending machines but result paid in Ingenico

  • [STX-116209] BLOCKED_STATUS and CRITERIA (lift) are not sent to Access Control API

  • [STX-116333] It is difficult to view some ticket template parameter.

  • [STX-116593] In some cases it is not possible to print A4 documents due to wrong operator permissions

  • [STX-116684] It is not possible to enter ticket holder data from "My Tickets" ticket shop page

  • [STX-116672] Under certain configurations, it is not possible to buy several seat categories at the same time via the ticket shop


  • [STX-115503] Cosmetics change position after modification in physical configuration
  • [STX-115647] There are some error messages about the batch execution but the display state is OK
  • [STX-115679] Mass printing: performance filter also select files with cancelled performances
  • [STX-115753] Address of new contact is wrongly loaded
  • [STX-116062] Layout when printing quotes is different with respect to the web page
  • [STX-116105] It is not possible to setup email notifications for external printing interface
  • [STX-115442] One click Purchase widget still requires payment for free ticket
  • [STX-115589] Name of events in the ticket shops are badly displayed when the event has streaming option
  • [STX-115644] List of guides takes a long time to appear in "File Details" screen
  • [STX-115648] Sometimes the sales are blocked when there is an audience sub category that depends from another one
  • [STX-115720] Row label disappears from the seat map after saving
  • [STX-115823] It is not possible to format amounts with dots as thousand separator in invoices
  • [STX-115844] Some pop-up messages do not display centered on ticket shop mobile view
  • [STX-115939] Incorrect behavior when adding a main applicant as the beneficiary
  • [STX-115944] Social distancing freezing reason is shown in the report but not in seat parameters of the map
  • [STX-115963] SEPA direct debit: wrong requested date is present in generated bank file
  • [STX-116051] "Allow report viewing" parameter is not working as expected
  • [STX-116087] Grouping by stage is not working in the ticket shop
  • [STX-116129] In some cases, an inconsistent advantage status is displayed in the ticket shop
  • [STX-116152] Validated seats are still colored when switching to "invalidation reason" view mode in the seat map
  • [STX-116182] File remarks are not shown in other box offices of the organization
  • [STX-116220] Letters and numbers indicating amounts are displayed incorrectly in the ticket shop
  • [STX-116232] Ticket distribution section is not working as expected
  • [STX-116263] Some French translations are missing in the box office screen dedicated to resale
  • [STX-116268] Main applicant flag is incorrectly send to TIXnGO
  • [STX-116314] Access to beneficiary data in reseller interfaces is not possible anymore
  • [STX-116319] Message is not clear enough when there is an error in a mapping for the TeamAxess interface
  • [STX-116324] Cultural contact is not reassigned correctly when renewing membership by batch
  • [STX-116381] An error happens when moving from seat map editor to physical configuration map
  • [STX-116441] From Resale platform, users can put owner tickets on resale without guest tickets being put on resale
  • [STX-116448] Seat map snake tool usage generates an error
  • [STX-116732] createReprintShipment API method is not generating barcodes and tax numbers for pick-up at control shipment mode
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