How do I reschedule a date?
The only manipulation If your event is sold out, the only update required in SecuTix when rescheduling a date is at the access control level.if the date is rescheduled is in Access Control.
This update This manipulation should be done as close near as possible to the day of the event, ideally on the day of the event itself.
In Organization > Access Control > Catalog > Product List, click on the deferred product and replace the expiration date (default is 1) with a number of days sufficient to cover the period between the originally scheduled date and the new date.
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- Previous date: March 2
- New date: March 22nd
- Delay of expiration: at least 21 days (new date - old date + 1 day)
In order to avoid mistakes, it is also possible to For avoidance of doubt, you can set an arbitrary long expiry date, such as 9,999. In this case, if the product has several sessions, it is important to know that someone who has not used their ticket for one session will be able to enter another session as soon as it is within this time limit.
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