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For Live Entertainment

1 - Events cancellation

Mass refund with Ogone/Ingenico

If you are using Ogone/Ingenico Ogone as Payment Service Provider, you can do a mass refund in order to recredit cards (for online and remote sales only). See this page : Comment annuler une séance et rembourser en masse?

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If you want to postpone an event, you can easily change the event date. See this page : Comment reporter une date ? TODO : Ajouter copie écran pour changement date

Please note that Print at home tickets won't be with the new date but will be valid at the access control.

3 - Other products cancellation

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For Sport

1 - Cancellation

Competition mass refund

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with 

Ogone/Ingenico

If you are using I Ogone/Ingenico Ogone as Payment Service Provider, you can do a mass refund in order to recredit cards (for online and remote sales only). See this page : Remboursement sur carte de crédit

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