 As required by the law, Italian clients using a certified S-360 license will always have to
♦ print tickets before being able to cancel
♦ select a tracked refund method (i.e. no cash) for tickets originally printed as electronic (print@home)
♦ select the proper reason (from the given set) and according to the specific case
♦ gather and store any cancelled thermal Event ticket or Season Ticket thermal ticket (to be then shipped to SECUTIX according to contract procedures)
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