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Goal: Renew previous season tickets for the new season in the back office.
Preparations
Once you will have run the batch, your clients will see the renewed season tickets in their account. They will be able to pay for them.
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| Warning | ||
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If you are using the Swiss QR invoice, you need to be sure that you selected some shipment modes. If not, the camt import will not work. |
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Test with the "simulation mode" and one single test file number (field "Files") to see if any errors occur (if necessary correct the batch). If there are no errors, we recommend testing with a limited quantity of files ("Batch size"). Then check in "list of files" to see if the renewals correspond to your expectations. Next renew the remaining files. |
Step 2: Documents and deferred payments
, documents...→ Back office : renewal with mass creation of files summary AND validation of deferred payments
- If you want to mass create documents for renewed season tickets, go to the files list.
- For instance sort by product family, organization, season and product then create in mass a file summary to print and send by mail to the client.
- Expliquer sélection multiple des 200 lignes + bouton doc
- For Switzerland you can create a file with Swiss QR invoice in order to print the documents at the box office and send them by post. The next step is to use an interface for importing the .camt file (received bank payments files)
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