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To import data, you can do it either by yourself using Basic import, or fill the needed files and request a service.

 

Create new contacts

Basic Import

The basic import can be done by the user himself. It is using an interface in SAM.

Following fields can be imported :

  • E-mail address
  • First name, name
  • One address
  • Criteria
  • Authorization

If more data needs to be imported, an extended import is necessary.

Extended Import

The extended import gives the possibility to load many other fields and objects.

Following fields can be imported :

  • Contact number
    • The original contact number can be kept if wished. Therefore, it must not already be used by a previous import.
  • Individual information
    • First name, last name, date of birth, preferred language, …
  • Structure information
    • Structure name, structure type, community type, administrative numbers, …
  • Postal address
    • Possibility to import Billing and shipping addresses separately.
  • Communication means
    • E-Mail address, phone numbers
  • Criteria
  • Authorizations

The details and more fields are found in the format description.

Contact update

 

PS: Please describe a change request for the product to extend the import / update with some in order to do every import / update / with SAM and no more PL SQL service is needed.

 

Updates contacts

Update with SAM module

Limited update. Possible to be done by the customer in SAM or as a service

What is updated

Base on e-mail address this fields are updated:

  • First name, name
  • Criteria
  • Authorization

If you need more data to be updated see “Update by a service”

 

Format of data to update

  • See other docs no 2 and 3

 

How to update

  • Do it by yourself: Short descripting and print screen of SAM Import
  • Or request a service

 

Update with a service

Extended importation. Done as a service

What is updates

Base on contact ID, this fields are updated:

  • E-mail address
  • First name, name
  • Many address
  • Criteria
  • Authorization

 

Format of data to update

-        See other docs no 2 and 3

 

How to update

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Delete contacts

Same structure than import or update contact

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