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1. As in the current solution, the user enters the Ticket Shop, displays the Sign In page, and clicks on FORGOTTEN YOUR PASSWORD? Then, he enters his email address and clicks on button RESET PASSWORD. Request is completed with success message Your request has been registered. You will receive an e-mail including a link that will allow you to reset the password. If you don't receive the email, it means your account has not been created. Please repeat your request.

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If the password is changed correctly, user is logged in the ticketshop Ticket Shop and is prompted to Account homepage with new message "Your password has been changed successfully.".

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Info
titleCharacteristics of the reset password link

Following measures have been taken to ensure a very high level of security:

  • The link is valid during 48 hours. Once the link is expired, the internet user will have to click again on FORGOTTEN YOUR PASSWORD? in order to get a new link.
  • A link can only be used once
  • The link is protected against forgery by means of a digital signature. In other words, a dishonest internet user has no chance to reset the password of another contact by modifying the link.


Getting started

  • If relevant, customise the email to be sent to the end customer by modifying the template of document class "Follow shipment"

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